Social media analytics
The biggest players in the field
- Facebook Insights
- Twitter Analytics
- Google Analytics
- Brandwatch
- Moz Analytics
- Salesforce Marketing Cloud
- Topsy
Facebook insights
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Provides developers and page owners with metrics about their content
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Gives the ability to understand and analyze trends about usage and demographics as well as consumption and creation of content to improve and create better experiences on Facebook
Insights for domains offers a consolidated view of key metrics for any website, even those that have not implemented the Facebook platform.
Twitter analytics
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Measure and boost your impact on Twitter
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Explore the interests, locations, and demographics of your followers
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Must use twitter cards or become an advertiser to use Twitter card analytics even if you don’t run ads
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Third party analyzers such as Twitonomy brings you an overall view. TweetLevel helps you find out competitors, Simple Measured produces a report that displays follower’s top time zones, by date of last tweet, total number of followers, tweets, etc.
Google analytics
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Not only is it for mobile apps as well as the web, but it is one of the best free analytics tools. It even has its own Google Analytics Summit dedicated to it.
It shows the full customer picture across ads and videos, websites, and social tools, tablets, and smartphones.
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Big brands such as: Puma, Swissotel, Nissan, Obama Biden campaign, Travelocity, and Intuit use it as well.
Brandwatch
A largely known analy
tics company, it has a large international reach due to its support for 25 languages.
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It is known for having some of the best data gathering and parsing tools.
Moz analytics
Formerly SEOMoz, Moz Analytics gives the user a single dashboard to view social stats alongside other marketing efforts.
It can show how social media standing can affect search engine optimization efforts and visualize the data collected on measuring up to the competition.
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salesforce marketing cloud
A huge company, largely known for their customer relationship management product composed of Sales cloud, Service cloud, and Marketing cloud, Force.com, Chatter, and Work.com.
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It can listen to social media chatter, broadcast posts across the web, and advertise on social media. It grabs nearly every piece of relevant data.
topsy
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With real-time search Topsy is a go-to solution for figuring out real time data across social media sites
It can also give detailed social analytics for just about any search term. This could be used to search for competitors.
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Being a certified Twitter partner, it has access to every single Tweet since opening. It’s almost like a historical archive.
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It is comprehensive although it is a paid service.
Social media affects big business
"While 94 percent of enterprise marketing officers believe big data analytics will either make or break their organizations in the near future, 82 percent admit their companies are still unprepared to take advantage of all the information they’ve already collected from customers. 62 percent of CEO’s now involve CMO’s in business strategy planning while CFO’s are in the mix 72 percent of the time."
-IBM
Statistics
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51% indicated revenue optimization was a key driver and 48% new revenue generation, underlining companies' drive to do more in-depth analysis to maximize wallet and market share.
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77% of global executives surveyed agreed that more employees should access big data while 66% said big data is 'instrumental in seizing market opportunities'.
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Yet, despite acknowledging these benefits, 47% of respondents said they don't expect to increase investments in big data over the next three years, with 37% referencing financial constraints as a barrier to such investment.
how Social media influences purchasing decisions
Summary
Today, big data is coming more and more into the mainstream.
The little likes or tweets on each site track you. Ads are now what you had in your shopping cart just two minutes ago. Whats next?
Is privacy doomed?
Works Cited:
- https://developers.facebook.com/docs/insights/,
- https://analytics.twitter.com/about
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http://venturebeat.com/2013/12/20/top-10-social-media-analytics-tools-the-venturebeat-index/
- http://www.zdnet.com/cmos-analytics-social-media-key-to-business-strategy-but-were-too-swamped-7000027387/
- http://www.techradar.com/us/news/world-of-tech/future-tech/big-data-is-it-driving-the-big-business-decisions--1225252
- http://metro.co.uk/2014/02/11/behind-the-big-business-of-selling-twitter-followers-and-facebook-likes-4298398/
- http://socialmediatoday.com/irfan-ahmad/2108426/30-statistics-how-social-media-influence-purchasing-decisions-infographic
- http://thenextweb.com/twitter/2013/06/13/twitter-opens-up-its-analytics-platform-lets-everyone-review-the-performance-of-their-tweets-for-free/#!Afhn3
Social Media Analytics
By Ari Mileikowsky
Social Media Analytics
Social Media Analytics Presentation
- 665