Web Design 320

Start of Week 5

What is our syllabus topic?

User Experience

"Principles and skills of web design using current W3C standards, website access, usability and evaluation"

What will you do?

• Learn about Jakob Nielsen's 10 usability heuristics
• Compare and contrast sites to determine what is more or less effective, in an effort to define what we mean when we call a website "well designed"
• Maintain a journal for the week
• Review the history of the launch of Healthcare.gov as a case study in usability and user experience issues
• Read W3C and government standards on usability and accessibility
• Participate DAILY in Slack conversations

Aspects of UX

• High-level, conceptual/strategic definition
  • Information
  • User Needs
  • Business Goals
• Medium-level, user-centered definition
  • Usability
  • Expectation
  • Content
  • Timing
  • Interface
• Low-level, detailed, tactical definition
  • Visual design
  • Information architecture
  • Interaction design
  • Content strategy

• • User interface
  • Typography
  • Usability
  • Functionality

This week will cover:

• Healthcare.gov
  ​- user needs
  - business goals
  - expectation
  - timing
  - exposure to traditional issues of information design such as ethics, copyright, accessibility, credibility

• Nielsen's heuristics
  - usability
  - user interface
  - expectation
  - functionality

• W3C, Section 508, Usability.gov
  - accessibility
  - standards
  - exposure to some of the more traditional issues of information design such as ethics, copyright, accessibility, credibility
  - appreciate how technology changes (and does not change) some of these issues