"Principles and skills of web design using current W3C standards, website access, usability and evaluation"
What will you do?
Learn about Jakob Nielsen's 10 usability heuristics
Compare and contrast sites to determine what is more or less effective, in an effort to define what we mean when we call a website "well designed"
Maintain a journal for the week
Review the history of the launch of Healthcare.gov as a case study in usability and user experience issues
Read W3C and government standards on usability and accessibility
Participate DAILY in Slack conversations
What is user experience?
It's a buzzword. A buzzword means that many people start using the term enthusiastically, most without a solid reference point. Thus, it means many different things to people. It means one thing to Marketing Departments. It means another to Ph.D/faculty researchers. It means a third thing to consumers... and so on.
Aspects of UX
High-level, conceptual/strategic definition
Information
User Needs
Business Goals
Medium-level, user-centered definition
Usability
Expectation
Content
Timing
Interface
Low-level, detailed, tactical definition
Visual design
Information architecture
Interaction design
Content strategy
User interface
Typography
Usability
Functionality
This week will cover:
Healthcare.gov
- user needs
- business goals
- expectation
- timing
- exposure to traditional issues of information design such as ethics, copyright, accessibility, credibility
W3C, Section 508, Usability.gov
- accessibility
- standards
- exposure to some of the more traditional issues of information design such as ethics, copyright, accessibility, credibility
- appreciate how technology changes (and does not change) some of these issues
