Gray Team

Product Domains (backend)

• case management
• ...smart response?
• ...notifications?

Advocate for APIs as Products

• lead by example
• actively assist other teams
• some overlap with CC/Architecture

Team Values

• fully understand the problem/domain
• don’t get too far removed from the original problem
• work towards simple, yet maintainable/usable solutions
• don't get attached to code, contain complexity, feel client pain, etc...

Case Management

Q4 - Deliverables

• deliver full Case API
• usable as a robust public API
• degree of confidence that it will meet the needs of the WebUI

Q1 - Deliverables

• WebUI uses Case API
• modify/tweak as needed
• release public API