Case Bilardo

Encouraging Diabetes Testing in Argentina

David Nunamaker and Stephan Marsh

The Issue

  • 4 million Argentinians are diabetic
  • Only half are aware
  • A campaign was needed to raise awareness and testing rates

The Strategy

  • Because women were more likely to get tested, men were designated as the target of the campaign
  • Strategists wanted a starting point that would be entertaining and engaging: soccer
  • Researchers settled on the doctor/soccer player Carlos Bilardo, who was rumored to prick opponents with a needle while playing in the 60s

Access Points

  • A wide ranging approach was used
  • Television ads, billboards, a website, and a Facebook app were all used to engage the target audience
  • Testing stands were set up along with a free information line to inform the public of their location

Implementation

  • Television ads were used first to pitch the campaign
  • Billboards were used to reinforce the message
  • Social media was utilized to engage the public

Impact

  • Around 30,000 people utilized the testing sites over the course of 20 days
  • 30% of Argentinians remembered the campaign, and 49% said it compelled them to get tested
  • Net return on investment was positive

Discussion 

  • Would the campaign have been as effective without the celebrity endorsement? Can you think of other health campaigns with celebrity endorsements?
  • Would the campaign still have been worthwhile had there been a negative return on investment?

Case Bilardo

By David Nunamaker