Hendrik Mondelaers
I'm a user experience design consultant at Realdolmen, in Belgium
METHODOLOGY & PROJECT INTEGRATION
WHAT IS UXD ?
UXD-METHODOLOGY
UXD ROLES
LOCATING UXD
FOCUS
ANALYSIS
DESIGN
UX PYRAMID
POSTURE
DESKTOP / WEB / MOBILE / TOUCH
PROTOTYPING
STANDAARDIZING
STYLEGUIDES
EVALUATE
SUPPORT
INTEGRATION
USER EXPERIENCE DESIGN METHODOLOGY
DEFINITION
EXAMPLES
USABILITY VS UXD
WHY IS IT IMPORTANT
USER E XPERIENCE DESIGN METHODOLOGY
WAT IS UXD ?
USER EXPERIENCE DESIGN METHODOLOGY
User eXperience Design
Graphical User Interface
User Interface
Usability
UXD
GUI
UI
USABILITY
ACRONYM DEFINITIONS
USER EXPERIENCE DESIGN METHODOLOGY
Graphical User Interface
GUI
The graphical user interface is a form of user interface
that allows users to interact with electronic devices
through graphical icons and visual indicators such as
secondary notation, instead of text-based user interfaces,
typed command labels or text navigation.
GUIs were introduced in reaction to the perceived steep learning curve of command-line interfaces (CLIs), which require commands to be typed on a computer keyboard.
ACRONYM DEFINITIONS
USER EXPERIENCE DESIGN METHODOLOGY
User Interface
UI
The user interface (UI),
in the industrial design field of human–computer interaction,
is the space where interactions between humans and machines occur.
The goal of this interaction is to allow effective operation and control of the machine from the human end,
whilst the machine simultaneously feeds back information
that aids the operators' decision-making process.
ACRONYM DEFINITIONS
USER EXPERIENCE DESIGN METHODOLOGY
Usability
USABILITY
Usability is the ease of use and learnability of a human-made object
such as a tool or device.
In software engineering, usability is the degree to which a software
can be used by specified consumers to achieve
quantified objectives with effectiveness,
efficiency, and satisfaction in a quantified context of use.
https://en.wikipedia.org/wiki/Usability
ACRONYM DEFINITIONS
USER EXPERIENCE DESIGN METHODOLOGY
User eXperience Design
UXD
by Don Norman and Jakob Nielsen
Summary: "User experience" encompasses all aspects
of the end-user's interaction with the company,
its services, and its products.
https://www.nngroup.com/articles/definition-user-experience/
ACRONYM DEFINITIONS
USER EXPERIENCE DESIGN METHODOLOGY
User eXperience Design
UXD
User experience design (UXD, UED, or XD) is the process of enhancing user satisfaction with a product by improving the usability, accessibility, and desirability provided in the interaction with a product.
User experience design encompasses traditional human–computer interaction (HCI) design and extends it by addressing all aspects of a product or service as perceived by users. Experience design (XD) is the practice of designing products, processes, services, events, omnichannel journeys, and environments with a focus placed on the quality of the user experience and culturally relevant solutions. Experience design is not driven by a single design discipline. Instead, it requires a cross-discipline perspective that considers multiple aspects of the brand/ business/ environment/ experience from product, packaging and retail environment to the clothing and attitude of employees.
https://en.wikipedia.org/wiki/User_experience_design
ACRONYM DEFINITIONS
USER EXPERIENCE DESIGN METHODOLOGY
User eXperience Design
UXD
UXD als taal is de integratie
van een samenstelling van talen
met elk een eigen woordenschat
die door de gebruiker als één wordt ervaren.
ACRONYM DEFINITIONS
USER EXPERIENCE DESIGN METHODOLOGY
User eXperience Design
UXD
UXD is a framework for
designing interactive systems,
such as websites or applications
with an emphasis on the overall experience
of the end user.
SHORT PLEASE
USER EXPERIENCE DESIGN METHODOLOGY
User eXperience Design
Graphical User Interface
User Interface
Usability
UXD
GUI
UI
USABILITY
Een methode om ervoor te zorgen dat een
technologisch product makkelijk, efficiënt,
aangenaam, … te gebruiken is
De interactie tussen
eindgebruiker en technologie
De visuele gebruikersomgeving
Wegnemen van frictie tussen
eindgebruiker en technologie.
Gebruiksgemak, efficiëntie
User eXperience Design is de totale ervaring
WHAT IS UXD ?
USER E XPERIENCE DESIGN METHODOLOGY
WHAT IS UXD ?
USER E XPERIENCE DESIGN METHODOLOGY
Ervoor zorgen dat een technologisch product
makkelijk, efficiënt, aangenaam, … te gebruiken is
USABILITY
UXD
Wat gebruikers doen en hoe ze dat doen
Usability is een doel...
UXD is de manier om dat doel te bereiken
De gebruiker een centrale plaats geven in het ontwikkeltraject,
zo taken en doelen waardevol en betekenisvol maken
Usability is een aspect van de vele lagen in user experience design ...
Een methode om ervoor te zorgen dat een technologisch product
makkelijk, efficiënt, aangenaam, … te gebruiken is.
Wegnemen van frictie tussen eindgebruiker en technologie
WAT IS UXD ?
USER E XPERIENCE DESIGN METHODOLOGY
UXD is a methodology we apply to make sure an
application is easy, efficient, enjoyable,... to use.
This is achieved by giving the real enduser a central part in our play.
It is a total experience .
We eliminate friction between user and technology.
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YOU JUST CAN'T
USER EXPERIENCE DESIGN METHODOLOGY
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YOU JUST CAN'T
USER EXPERIENCE DESIGN METHODOLOGY
WAAROM IS UXD BELANGRIJK ?
USER EXPERIENCE DESIGN METHODOLOGY
Historisch gezien; minder technische gebruikers
Generation Z is volwassen geworden...
Vervagen van context mbt gebruik en devices
ME-tools en DIY-technology
Spanningsveld; functionaliteit vs gebruiksvriendelijkheid
Bouwen aan tevredenheid van gebruikers
Stand out from the crowd
TOEGEVOEGDE WAARDE VAN UXD
USER EXPERIENCE DESIGN METHODOLOGY
VOORBEELD PRODUCT
USER EXPERIENCE DESIGN METHODOLOGY
BRING IT
USER EXPERIENCE DESIGN METHODOLOGY
“You can use an eraser on the drafting table,
or a sledge hammer on the construction site.”
Frank Lloyd Wright
UXD ROLLEN
USER EXPERIENCE DESIGN METHODOLOGY
UXD PROJECT LOCATION
USER E XPERIENCE DESIGN METHODOLOGY
PROJECT APPROACH
USER EXPERIENCE DESIGN METHODOLOGY
UXD IN AGILE PROJECTS
USER EXPERIENCE DESIGN METHODOLOGY
UXD IN AGILE PROJECTS
USER EXPERIENCE DESIGN METHODOLOGY
UXD METHODOLOGY
USER EXPERIENCE DESIGN METHODOLOGY
UXD PHASES
USER EXPERIENCE DESIGN METHODOLOGY
DESIGN PROCESS
USER EXPERIENCE DESIGN METHODOLOGY
UXD IN AGILE PROJECTS
USER EXPERIENCE DESIGN METHODOLOGY
USER EXPERIENCE DESIGN METHODOLOGY
hendrik.mondelaers@realdolmen.com
HENDRIK MONDELAERS
USER EXPERIENCE DESIGN METHODOLOGY
Thank you for your attention...
RD_UXD_methodology
By Hendrik Mondelaers
RD_UXD_methodology
When time is not the issue, a detailed presentation on the UXD methodology at Realdolmen
