Ops Q4 2014 Roadmap
Goals and Performance Metrics
5x4
- A goal setting framework that is cascaded across the organization
- A tool to build ongoing performance evaluations and conversations with your employees
- One key data point for performance, not the only one. Your others will be specific to your department or the role and will all aggregate to build a benchmark.
In practice: to establish 5 measurable goals per quarter, review performance against goals at the end and set 5 new goals for the next quarter.
What 5 goals are set?
2 = department or team metrics for alignment to the team or organization
2 = individual performance stretch goals for alignment to success metrics in their role
1= developmental goal that looks forward for professional development
Aligned Departmental Goals
Aaron: Application production and IT reliability in Q3 move to 99.8% with a target of 99.99%
Ops: - Improve SLA production operations availability to 99.99% while minimizing cost
Aaron: Establish security, disaster recovery and business continuity policy, procedures and implementations and make our policy available in a customer facing format to facilitate large enterprise contracts.
Ops: Implement security and DR related improvements
Improve SLA production operations availability to 99.99% while minimizing cost
— implement cloud cost monitoring and iteration plans - Steven
— make improvements to MongoDB required for SOA - Ron
— improvements to prod ops monitoring system - Ryan, Jeremie
— improvements to prod ops metrics reporting, display and retention - Jeremie
— assist in SOA migration with Platform team - Mishra
Implement security and DR related improvements
— assist in creation of DR plan and related testing - Jeff
— migrate from kerberos to ldap for all prod ops authentication - Jeff
— lead migration to VPC - Jonas
— assist in migration to VPC - Steven , Mishra , Ryan
— Implement IDS in VPC - Jonas
— implement offsite backup plan and policy for data - Ron
Jonas
- Create a roadmap for SOA/VPC migration and implement
- Work with UberVU to migrate to VPC
Jeremie
- improve technical knowledge basis to handle being on call
- make improvements to prod ops project management and documentation policy
Steven
- perform at least 2 quarter length projects related to VPC
- implement system for recommending instance termination and RI purchasing
Individual Stretch Goals
Individual Stretch Goals (cont'd)
Mishra
- perform at least 2 quarter length projects, one related to VPC, one related to Platform
Jeff
- create policy for prod infrastructure authentication and implement
- work with security to implement base image hardening across all ops
Ron
- ensure all important data is available in 3 places, test total restore of data
Ryan
- implement high availability monitoring and successfully test failure
- perform at least one quarter length VPC related project
Personal Developmental Goals
Ops Q4 2014 Roadmap Goals and Performance Metrics
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By Jeff Oliver
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