Communication as Key

Jeff Yacup

The Strengths Philosophy

• Top achievers fully recognize their talents and build on them to develop strengths

• Top achievers apply their greatest talents in roles that best suit them, and subsequently partner with those to tackle tasks that do not suit them.

• Top achievers invent ways to apply their greatest talents to their achievement tasks. They use them to overcome obstacles and invent new ways of capitalizing on them.

The Strengths Philosophy

• The most effective leaders are always investing in strengths. Ultimately focusing on employee strengths increases employee engagement by over 60%.

• The most effective leaders surround themselves with the right people and then maximize their team. They are not well rounded, but the best teams are.

​The best leaders understand their follower’s needs

Strengths Goal Setting

Reflection on Communication

Do you think you can improve your ability to communicate with others?

Individual Communication Reflection

Practicing Active Listening

Active Listening Suggestions

• Respond vs. Reacting
• Ask Questions to Follow up
• Be Patient
• Clarify and Paraphrase
• Show Interest

When dealing with people, let us remember we are not dealing with creatures of logic. We are dealing with creatures of emotion.

How to Win Friends and Influence People

• Become genuinely interested in other people
• Smile
• Remember that a person's name is the sweetest and most important sound in any language
• Be a good listener. Encourage others to talk about themselves
• Talk in terms of the other person's interest
• Make the other person feel important

Break

Pitching...Made to Stick

• Simple
• Unexpected
• Concrete
• Credible
• Emotional
• Stories

Pitch Development

Wrap up