Feedback Grid

When to use

Any time your team gets stuck or wants to improve something, ideate with the whole team.

Everyone provides a unique perspective on the user and the problem, so everyone should contribute ideas for solutions

Set up the activity

Draw a two-by-two grid and label its four quadrants:

Works well, Needs to change, Questions and New ideas

Evaluate ideas

Fill in each quadrant with sticky notes.

Use the Feedback Grid to capture ideas in real-time during a meeting or workshop.

Be specific and give constructive criticism.

Cluster

Cluster similar ideas and discuss. Search for patterns and themes. Take action directly after the activity.

Feedback Grid

By João Victor Santos