Rethinking Discourse in an Online Learning Environment

By Ian Linkletter

Rethinking Discourse in an Online Learning Environment

I presented (with Stoo Sepp) at the Canadian Network for Innovation in Education (CNIE) 2019. UBC recently piloted an open source team chat technology called Mattermost, which has now been implemented at Enterprise scale for courses and cohorts. Implemented wisely, chat has the potential to increase timeliness of feedback, encourage student to student collaboration, and increase a sense of community within an online course. This technology has been transformative in how it blends real-time and asynchronous modalities, challenges the formality of a traditional discussion forum, and encourages ongoing participation. This session will cover real case studies from UBC's Faculty of Education and provide a space to engage with them in groups.

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