Public ICT Governance:

a Quasi-Systematic Review

Marianne Batista Diniz da Silva

Eduardo Coelho Silva

Fernando Alves de Carvalho Filho

Thauane Moura Garcia

Rogério Patrício Chagas do Nascimento

São Cristóvão, 07 de december de 2016.

UFS

FEDERAL UNIVERSITY OF SERGIPE

MESTRADO EM CIÊNCIA DA COMPUTAÇÃO

Agenda

• Introduction
• Planning of Quasi-Systematic Review
• Conducting of the Quasi-Systematic Review
• Categorization of the Methodos, Techiniques and Good Habit Found
• Conclusion and Discussion of Results
• References

Introduction

Public ICT Governance

Planning of Quasi-Systematic Review

Gool Definition

The goal of this quasi-systematic review was and formalized using the GQM model proposed by (Basili; Weiss, 1983) and presented by (Van Solingen et al., 2002):

Analyze methods, techniques, models, framework, guides and/or good practice of ICT Governance with the purpose of characterization with respect to the criteria for the use methods, techniques, models, framework, guides and good practice from the point of view managers of ICT and public organization in the context of the method(s), technique(s), model(s), framework, guide(s) and/or good practice(s) that process better application in public organization.

Research Question

What are the existing methods, techniques, models, framework, guides and/or good practice to the Public ICT Governance?

Strategy used to search the primary studies

The search string was generated by combining the key terms. The string used for the database was defined as:

(("Governance”) AND (“public”) AND (("information communication technology”) OR (“ICT”) OR (“IT”) OR (“Information technology"))) AND (“method*” OR “technique*” OR "model*" OR "framework" OR "guide*" OR “good practice*”)

Selection criteria and study procedures

Inclusion criteria for the study were:

•    Studies on Public ICT Governance;
•    Studies that were published after 2012.

Study exclusion criteria:

•    Studies on Public ICT Governance in others context;
•    Duplicate studies;
•    Studies that were not available for full-text display.

Data extraction strategy

For each item selected for the full selection process, a researcher extracted the following data:

•    Standard reference information.
•    To the question:

• Specification of the method, techniques, models, framework, guides and/or good practice Public ICT Governance;
• Description of the method, techniques, models, framework, guides and/or good practice Public ICT Governance.

Conduting of the Quasi-Systematic Review

Scopus

String(I) - 4794

Scopus

String(II) - 66

Scopus

String(III) - 10

4870 articles

784 articles

21 articles

Organization of studies by database

Adding the criteria of inclusion and exclusion

Summary reading, description of good practice and conclusion

Statistical graphic of evolution by Public ICT Governance practices over the past decade

Ranking of the main countries researching in the Public ICT Governance field

Categorization of the Good Practice

Categorization of the Good Practice

Classification of method, techniques, models, framework, guides and/or good practice

Results by type of coverageResults by type of coverage

Conclusion and Discussion of Results

• The research question was created to guide the quasi-systematic review and after the evaluation of a total of 4870 studies initially returned, 21 were selected as relevant studies for review;

• The studies found that 80% promote the practice of Public ICT Governance, covering all components;
• An aspect to be noted is that most of the collected and selected articles were reports of use of the  good practice ICT Governance known in academy and widely used in the Brazilian industry: COBIT, ITIL, CMMI.

Conclusion and Discussion of Results

• As a future goal, it can be initially highlighted the detailing of the operation of  good practice found with the result of this work. The creation of a repository of knowledge on good practices of public ICT Governance, based on these results, helping ICT Managers, for the adoption of correct practice.

• Another opportunity is to detail, compare and relate the data that formed the basis for the case studies of these  good practice of Public ICT Governance.

References

• Abdul Latif, A. .; Md Din, M. .; Ismail, R. . Challenges In Adopting And Integrating Itil And Cmmi In Ict Division Of A Public Utility Company. 2010 2nd International Conference On Computer Engineering And Applications, Iccea 2010. Anais.2010
• Ahlan, A. R. .; Arshad, Y. .; Ajayi, B. A. . It Governance In A Malaysian Public Institute Of Higher Learning And Intelligent Decision Making Support System Solution. Intelligent Systems Reference Library, V. 55, P. 19–33, 2014. 
• Ajayi, B. A.; Hussin, H. It Governance From Practitioners’ Perspective: Sharing The Experience Of A Malaysian University. Journal Of Theoretical And Applied Information Technology, V. 88, N. 2, P. 219–230, 2016.