mopp
Mopp connects awesome home cleaners like you to customers across the UK.
Introducing Mopp
We Connect Awesome Cleaners to Customers Across the UK.
About Mopp
Mopp connects awesome home
cleaners like you to customers
across the UK.
Our dedicated team is based in London.
We are always here to help and can be
contacted by -
Phone: 020 3026 0860
Email: cleanerhelp@mopp.com
The Basics
- Earn £8 an hour.
- Regular bookings at the same time and location every week.
- Work when you want with a flexible schedule.
- Jobs are available Monday - Sunday, 8am-7pm.
- Get jobs in the areas you choose.
- Lots of new jobs available daily.
- Great support from the Mopp Cleaner Manager.
- Fast-track promotions & incentives for the best cleaners.
Being Self Employed
All Mopp cleaners are self-employed which means you're responsible for paying your own taxes and NI.
Simply visit www.hmrc.gov.uk or call 08459 154 515 to register and for more information.
It is really easy and you can benefit from tax reliefs and allowances.
Security Check
We security check all our cleaners using a 3rd party security provider called Onfido. We carry out this check on behalf of our customers to offer them complete peace of mind.
This report includes -
- Identity check
- Right to work in the UK
- Adverse history report
Onfido will contact you directly asking you for some basic information so please look out for the email.
Security Check Cost
-
The security check, public liability insurance and your uniform costs £20.
- £4 will be deducted from your 1st 5 cleans to cover this cost (£20 fee).
- We can supply you with the Security Check Report to use in the future.
Your Trial Cleans
- We will arrange 3 paid trial cleans with customers in your local area.
- This is your chance to show us how good you are!
- We then speak to every customer to ask them for their honest feedback on how well you did.
- If you successfully pass this stage and receive a feedback rating of 8 or more then you will be given full access to your Mopp platform.
- You can then start to plan your own schedule and build a regular customer base.
Booking Jobs
We have a dedicated cleaner booking platform which enables you to plan your schedule and select jobs in your local area.
You'll receive your login and password details upon completion of your trial cleans.
Customer Feedback
- We ask all our customers to give feedback on the following -
- Did the cleaner arrive on time?
- Were they wearing a Mopp t-shirt?
- Rate their overall cleaning ability (scale of 1 to 10)
- You'll receive a booklet containing information on how to get a 10 star rating every time!
Mopp Rules
Running late: You MUST let us know if you're running late. This is so we can notify the customer.
No shows: You must give Mopp 24 hours notice if you can't attend a booking.
Weekly or fortnightly customers: If you accept a regular booking then you must be able to attend the booking at the same time every week or fortnight.
Mopp Rules
Leaving Mopp: If you want to be taken off the Mopp platform then we'd like to have 2 weeks notice. This gives us time to introduce a new cleaner to all your customers.
Finishing early: NEVER leave a home early. There is always something to clean or tidy.
Please follow these simple rules. If you repeatedly fail to follow them then you will be removed from the platform and all jobs will be allocated to another cleaner.
Getting Paid
- Money is paid directly into your bank account 7 days after you complete the booking.
- You'll get £3 extra if you take your own cleaning supplies.
Refer A Friend
You will receive £20 if you refer a friend to Mopp and they successfully complete the interview process and 3 trial cleans.
Happy Cleaning
Thank you for reading this presentation!
We look forward to working closely with you and connecting you to lots of happy customers in your local area!
Thanks,
The Mopp Team
Introducing mopp
By mopp
