non competitive sustainability; the institutionalization of organizational collaborative capabilities
21 august, 2014
Maria Claudia Solarte Vasquez
Tallinn University of Technology
innovative research agenda/outline
1. Convergence point: entrepreneurship
2. Aiming at transaction effectiveness
3. Pro-activity inspired on the evolution path of the internet governance regulatory developments and its affordances
4. key uncertainties
5. Conceptual development
6. Product
7. Specific doctrinal hypotheses (not QUAN)
8. Departing assumptions
General subject
"The institutionalization of collaborative and self regulatory capabilities for the networked society"
1. Effective mediatization of collaborative contract management experiences for the networked society
2. Usability and knowledge visualization for online dispute resolution processes. The institutionalization of collaborative and self regulatory capabilities for the networked society
3. Cooperation based competitiveness. Capturing value through contractual management experiences using technical interfaces. Measuring the usability of online consumer redress mechanisms.
PHILOSOPHICAL CONTEXT
Balance between the epistemological, political, ethical and aesthetic dimensions. Hermeneutics
and doctrinal argumentative analysis. Analogy, coherence, systematization,
institutional interpretation, and observation are the methods to select
relevant and valid data. The epistemological validity of these choices resides
in its argumentative logic, inductive rationality, and the choice of institutional
criteria
mapping of transactions
Possible interactions with legal relevance, in both the field of the concrete entrepreneurial activity and its context; classification according to disciplinary boundaries and analysis of their UX and degree to which they can be helped by mediatization.
Example: Purchasing, storage, customer complaints handling and redress, meetings with investors, disciplinary controls within the company, etc.
general research questions
1. Has the role of private actors in the internet governance regulatory context been effectively established?
2. Are formal institutionalization processes of ADR effectively improving dispute resolution and conflict management competences or affecting transactional practices?
3. How to facilitate/induce collaborative negotiation and contractual experiences using innovative business model tools, technology, and usability principles? Context: small ventures
research structure/design
Theoretical section:
1. Describing the context, explaining the multidisciplinary connections, integrating the theory (sociopolitical, organizational, managerial and legal aspects), proposing a common ground around collaborative competences
2. Identifying and developing concrete practical applications in the field of transactional models for companies (usable, efficient and effective contracts and technical applications), and legal education targets: transforming goals and methodologies towards a preventive and collaborative law for the digital economy, or a business model for legal services by design
Key uncertainties
Empirical possibilities:
1. Exploring the correlations of transactional usability, dispute resolution experiences, and collaboration.
Required prototype: a contractual model on an ODR interface. Study group of minimum 100 participants that would be using the system and discussing their experience.
2. Determining the level to which education and technology induce or facilitate transactional collaboration (persuasive technologies on typical contracts).
Required instrument: interviews and questionnaires. Concrete methodology: IPSEUS and in-depth interviews.
Conceptual process development
- Global Governance
- Networked Society principles and perspectives
- Institutionalization processes
- Stakeholders
- Opportunities: participation
- Responsibilities: self-regulation
- Competences: collaboration
Applications of perspective: contractual experiences in dispute prevention and conflict management and/or a business model for legal services by design (start ups on law services).
Product
Needs+knowledge through visualization and usability features
Businesses and clients associate for the common benefit
The product is a contract
The medium is an interface
The content is a guided process into collaboration (human-computer interaction): experience upgrade
information and knowledge visualization
Supporting, as a tactic for understanding and collaboration
examples
poster regulations
2009. 32″ x 22″ fold-out poster, heavy 80 lb. Lynx Brightwhite Smooth matte paper stock. New York, NY. Produced by the Center for Urban Pedagogy.
poster regulations
2009. 32″ x 22″ fold-out poster, heavy 80 lb. Lynx Brightwhite Smooth matte paper stock. New York, NY. Produced by the Center for Urban Pedagogy.
Traditional interface
written format
verbal and solemn formats
Signing of the Treaty of the North Atlantic Organization 1949
RP: AssumptionS
1. The contractual process experiences in dispute resolution and conflict management can be improved for customers
2. Computer interfaces can become a product/service offering in which transactions with customers could be pleasant, effective and induce collaboration.
3. Principles from information design and technology are applicable to Online contracting and Dispute Resolution platforms.
Theoretical convergence
Divergence has to be supported by the culture: exploration, creativity, not always orderly and planned, etc.
assumption 1
A piece of legislation, an agreement or a contract -in itself- is not the goal of a human transactional relationship, but relational transformation and successful implementation are.
assumption 2
Implementation, in turn, means adoption and action, often a change of behavior, on the part of the intended individuals and organizations
assumption 3
Contractual usability through legal visualization and collaborative interaction should incentivize compliance and facilitate contract management strategies. (boundary object theory? user centered design and iterative)
assumption 4
Collaborative interaction and legal visualization techniques can turn legal documents into usable products. These documents may consist of data, information, or knowledge.
survey
1. Which ONE word comes to mind when thinking about collaboration ?
2. Which ONE word comes to mind when thinking about self-regulation?
3. What in your experience/opinion, are TWO of the most frequent transactions that businesses should care about the most?
Place of origin
Age range (26 or less; 26-30; 31-35; 36-40; 41-45; older than 46)
Professional background
questions?
Thank you
This is not the end.
Attestation 3 (after Aalto)
By mtalyc
