How Understanding the Nuances of the English Language Can Improve Customer Happiness

by Nevena Tomovic

How to use language to build a relationship with your customers?

Communication is the process of sharing information, thoughts and feelings between people through speaking, writing or body language. 

Communication is the process of sharing information, thoughts and feelings between people through speaking, writing or body language. 

Everything Should Be Made as Simple as Possible, But Not Simpler.

- Albert Einstein 

ManageWP Example

The Customer's Response

Scientists and Engineers talk nerdy to us

- Melissa Marshall 

How To Save The Day

How to help your customer happiness team express themselves?

5 Hacks to Better Customer Support 

How to Use Positive Language in Customer Support 

25 Phrases For Improving Your Customer Support 

7 Ways to Better Understand Your Customers

 Most people do not listen with the intent to understand; they listen with the intent to reply.

- Stephen R.  Covey 

What is this Customer Telling you?

What is this Customer Telling you?

What is this Customer Telling you?

What is this Customer Telling you?

       Geeky Reply 

A manner of speaking that is natural to native speakers of a language

ManageWP Example 

How to do all of the above, if English is not your first language?

Read, read, read. 

- William Faulkner

Thank You

www.notsoclueless.com

@NNotsoclueless