A TALE OF LOVE, HATE AND CUSTOMER HAPPINESS
Screw What Your Customers Are Thinking
We love to repeat sayings we
DON'T UNDERSTAND
"We only use 10% of our brain."
- Some random journalist
"Carpe Diem."
- Horace
"The customer is always right."
- H. G. Selfridge
Don't trust your customers.
They don't know what they want.
They lie.
They are irrational.
They hurt you in more ways than one.
They make your employees miserable.
Bad customers get better service.
They hurt your business.
What can we do?
Put your employees first.
Pay attention to what your customers do, instead of what they say.
Treat your customers like family.
A large, dysfunctional family.
Fire bad customers.
Out of a cannon. Into the sun.
@kouteki_
"Kul tip, žapruvujemo."
- NY Times
"Voleli bismo da se sa njim zaglavimo na stepeništu."
- Vanity Fair
Screw What Your Customers Are Thinking
By GoDaddy Belgrade
