Basic UX Principles

or

"Don't make them think"

1. WRITE GOOD MESSAGES

"The 4 H's of error writing"

 

  1. Human
  2. Helpful
  3. Humorous
  4. Humble

 

Ben Rowe

Good

Human, Humorous

Humble

Helpful

Bad

???

Label your buttons!

Place Order

or

Learn More

is always better than

OK

Next

or

It applies to form validations!

2. THE UPPER LEFT IS KEY

Scanning Patterns

Heat maps of where the eye looks when presented with a page (with eye-tracking magic)

"F"

Use headings like this

It keeps the user from getting visually disoriented and the flow of your page nice and neat

People scan from left to right, then down

You can organize your content to facilitate that.

Order of importance

1

2

3

4

3. GIVE FEWER CHOICES

"Menus are like dating. if you need more than 7 or 8 choices, it's time to break somebody's heart. Maybe your own."

Joel Marsh

COUNT YOUR CLICKS

The Nick Ellsworth Approximation of 

User Frustration vs Number of Clicks Required to Complete a Task

(NEAoUFvNoCRtCaT)

Clicks

Frustration

"Three Click Rule"

(controversial)

"Dropdowns Should be the UI of Last Resort"

(CLARITY!)

The user should understand immediately

what a button or feature should do

THE GREAT DEBATE

The burger menu:

An excuse to hold junk?

Unclear symbolism?

Too many clicks?

Proposed Solution: the Tab Bar!

Proposed Solution #2: Just don't make it look like a burger

"

"

( http://exisweb.net/mobile-menu-abtest )

MAKE PEOPLE HAPPY

Further reading:

  • http://littlebigdetails.com/
  • http://thehipperelement.com/post/75476711614/ux-crash-course-31-fundamentals
  • http://webdesign.tutsplus.com/series/ux-foundations--webdesign-8418
  • http://m.repositori.upf.edu/bitstream/handle/10230/20943/CHI_mcmarcos.pdf?sequence=1

Basic UX Principles

By Nick Ellsworth

Basic UX Principles

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