Appointment Reminders

Design Sprint

  1. Understand

  2. Diverge

  3. Decide

  4. Prototype

  5. Validate

Phase 1. Understand

  1. Understand the problem

  2. Decide on success metrics

  3. Sketch the critical path

Goals

Business Opportunity

(10 minutes)

  1. What’s the value proposition?

  2.  

Research

(20 minutes)

Patient

Client

Patient

Client

Patient

Interviews

(5 minutes each)

Success Metrics

(20 minutes)

Sketch the User Story

(60 minutes)

Appt. Reminders Sprint Phase 1

By Peter Browne

Appt. Reminders Sprint Phase 1

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