Finding the Zen or Zanines

• Seek common ground
  
• find something you share in common
• add a personal message
• celebrate a project milestone

• Find three positives
  
• Lysa is hardworking
• Lysa is passionate
• Lysa is a mom

• Enjoy the Zaniness
  
• Mimic their style of communication
  
• Empathize
  
• Preempt their concerns
  

• Be authentic
• Use your own words

• Some do's and don'ts to stay Zen:
  
• Stop the complaining cycle.
• Don't let small disagreements distract you from the bigger picture.
• Don't ignore problems- address them head on even if it means admitting your mistakes.