communication
Psychological Application and Effects
Do not CRITICIZE
Criticism is futile because it puts a man on the defensive, and usually makes him strive to justify himself
Criticism is dangerous, because it wounds a man’s precious pride, hurts his sense of importance, and arouses his resentment
Give Honest Sincere Appreciation
Dr. Dewey says the deepest urge in human nature is ‘the desire to be important
Get the other person’s point of view
The thing here is to give to your interlocutor what he wants, and not what you, you want
Become genuinely interested in other people
Remember names
Remember that a man’s name is to him the sweetest andmost important sound in any language
Be a good listener
Encourage others to talk about themselves
Make the other person feel important
And do it SINCERELY
KEEP EXPERIMENTING !
shivekkhurana
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