Flight Levels
An Introduktion

Some thoughts before we start

Thank you for the privilege to expand on some thought and ideas

Please take what resonates with you, use your power of discrimination

If anything remains unclear, be very much invited to ask for a better explaination/a different angle

I will present the topic as being relevant/important, but it is just one small mosaic stone of a far bigger picture

Typical situation we all know too well

That is not what we committed ourselves to!

 

Why did nobody tell me (xy) in time?

 

The goal has changed in the meantime. Did nobody tell you?

 

Why does it take so long/so much longer than agreed upon?

 

We simply cannot ship this to our customer!

 

<-- It's about coordination

The Five Activities

  • Visualize (the situation)
  • Set focus
  • Enable constant communication
  • Measure progress
  • Implement improvements

Flight Items And Flight Routes

Flight Items are the "pieces" of work travelling through a system. They can have different features on different levels. Knowing both the origin and the destination of a Flight Item is usually a good idea.

Flight Routes depict the path that Flight Items take. They are quite similar to a value stream. Knowing the Flight Routes of Flight Items reveal a lot about an organization.

Also knowing the link of Flight Items on their route above different Flight Levels is crucial.

Exemplary Flight Levels

Getting started with Flight Levels

Wrap Up

  • Flight Levels are an excellent way to structure communication in a project, a programm, parts of an organization or even a whole organization
  • Flight Levels need visuals (boards), feedback loops and defined responsibilites to work best
  • Flight Levels cannot answer the question what to do/produce/invent, but can help delivering results in the best way possible
  • As is the case with all frameworks: Flight Levels are just one way to think/communicate in a structured way, but they offer a very flexible and inclusive way to do so

Useful Links

Flight Levels: An Introduction

By stefan

Flight Levels: An Introduction

A short yet comprehensive introduction to the key concepts of Flight Levels by Klaus Leopold

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