• 92% read online reviews.

• 40% form an opinion by reading 1-3 reviews.

• 88% trust reviews as much as personal recommendations.

Star rating is the #1 factor used to judge a business. 

Are online reviews important?

**BrightLocal Consumer Survey, 2018

ABs download the app on ABs' devices.

Aaron

Crayon Landscaping

615-555-5555

The customer receives a text on their mobile device.

Text does not reflect the cell number of sender.

Current IABBB Review Verification Process

• Unique email address

• Unique IP address

• Reviewer - email verification

• AB - customer validation

Customer reviews submitted through the app are automatically pre-verified.

Device Keys

• A device key is needed to    activate and use the app.

• Six-digit alpha-numeric code    generated (device key).

AB's Dashboard

AB's Dashboard - Reporting

AB's Dashboard - Reporting

Suspended or terminated businesses cannot use the app. Once they are again indicated as accredited (in Interactive Blue & eBindr), the app is reactivated.  

Assist with reviews on other review sites

works with 100+ review sites

Multichannel Engagement

Customize the message

Crayon Landscaping sure

appreciates your business.

Thanks in advance for leaving

a review. It helps! Glad we

could be of service today.

http://bit.ly/2dkr7og

click to leave a review

Thanks for choosing Crayon

Landscaping, where we grow

customers one project at a time.

Click to leave a review:

http://bit.ly/2dkr7og

Mark Schultz - Designer

Leave your review for

Track the Details

Monitor reviews on major review sites

BBB SERVING THE HEART OF TEXAS (AUSTIN)

Better Business Bureau serving Upstate New York

June - December 2019

Total texts sent: 1,536

Total new accreditations: 259

Better Business Bureau of North Alabama

Over 40% adoption within the first 12 months of launching the platform

www.yourcustomerreviews.com

Assist with reviews on other review sites

works with 100+ review sites

Multichannel Engagement

Upgrade the message

Crayon Landscaping sure

appreciates your business.

Thanks in advance for leaving

a review. It helps! Glad we

could be of service today.

http://bit.ly/2dkr7og

click to leave a review

Thanks for choosing Crayon

Landscaping, where we grow

customers one project at a time.

Click to leave a review:

http://bit.ly/2dkr7og

Mark Schultz - Designer

Leave your review for

Optional notification of customer sentiment

No review filtering

Upgrade social media reviews

Monitor reviews on major review sites

•    Free upgrades

•    No setup fee

•    No termination fee

•    Month-to-month subscription

•    No contract

$149/month