

Built from the ground up for Better Business Bureau.

The app becomes an exclusive benefit for every accredited business.

ABs download the app on ABs' devices.









Aaron
Crayon Landscaping
615-555-5555



The customer receives a text on their mobile device.
Text does not reflect the cell number of sender.



Customer reviews submitted through the app are automatically pre-verified.*

*Review requests through the app can only be sent to valid mobile numbers, so all reviews submitted through the app have validated numbers.
Device Keys
• A device key is needed to activate and use the app.
• Device keys are tied to each AB's BID.
• Each AB can have unlimited device keys.
• Six-digit alpha-numeric code generated (device key).


AB's Dashboard





AB's Dashboard - Reporting

AB's Dashboard - Reporting

Every text, every number, every click.

Suspended or terminated businesses cannot use the app. Once they are again indicated as accredited (in Interactive Blue or eBindr), the app is reactivated.


Demos: a powerful tool for each presentation
December 2020: 54 texts sent, 17 new accreditations

Interactive Blue
eBindr


-
Expand the app

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Impact reputation management
-
Influence search results


100+ review sites


Multichannel Engagement






Customize the message
**depends on
Crayon Landscaping sure
appreciates your business.
Thanks in advance for
leaving a review. It helps!
http://bit.ly/2dkr7og
Crayon Landscaping -
click to leave a review

recipient's
device



ABs can include a link to leave a review with every invoice they send out through Quickbooks.



Companies can collect reviews from their customers without disrupting their workflow.


We'll evaluate a company's online review needs and develop a custom solution tailored to their current customer processes.


July 15, 2019:

2,328 BBB Reviews

January 20, 2021:
9,366 BBB Reviews

Track the Details






Monitor reviews on major review sites


Q1 2021: GMB Integration



-
Increases value proposition
A Single Solution
Built Exclusively for Better Business Bureau
-
Impacts total accreditations
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Systemwide expansion
www.yourcustomerreviews.com

The Review Solution | Your Reviews Platform
By Third Coast Interactive
The Review Solution | Your Reviews Platform
IABBB Brand Committee presentation 1/21/21, 2:30 pm EST
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