Built from the ground up for
Better Business Bureau.

  • 93% read online reviews.

  • The average consumer reads 10 reviews before feeling able to trust a business.

  • 88% trust reviews as much as personal recommendations.

  • 50% say that a review needs to be written from the past 2 weeks in order to have impact.

Star rating is the #1 factor used to judge a business. 

 

Are online reviews important?

**BrightLocal Consumer Survey, 2020

Only 48% of people would consider using a business with less than 4 stars.

ABs download the app on ABs' devices.

The customer receives a text on their mobile device.

Text does not reflect the cell number of sender.

Customer reviews submitted through the app are automatically pre-verified.

Device Keys

 A device key is needed to    activate and use the app.

 Device keys are tied to each    AB's BID.

 Each AB can have unlimited    device keys.

 Six-digit alpha-numeric code    generated (device key).

AB's Dashboard

AB's Dashboard - Reporting

AB's Dashboard - Reporting

Suspended or terminated businesses cannot use the app. Once they are again indicated as accredited (in eBindr), the app is reactivated.  

Assist with reviews on other review sites

works with 100+ review sites

Multichannel Engagement

Customize the message

**depends on

recipient's

device

Integrations with:

Monitor reviews on major review sites

    Free upgrades

    No setup fee

    No termination fee

    Month-to-month subscription

    No contract

$149/month

www.yourcustomerreviews.com

BBB NE California: Your Reviews/The Review Solution Training 2021

By Third Coast Interactive

BBB NE California: Your Reviews/The Review Solution Training 2021

Your Reviews training for BBB Sacramento.

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