Built from the ground up for Better Business Bureau.

  • 93% read online reviews.

  • The average consumer reads 10 reviews before feeling able to trust a business.

  • 88% trust reviews as much as personal recommendations.

  • 48% say that a review needs to be written from the past 2 weeks in order to have impact.

Star rating is the #1 factor used to judge a business. 

 

Are online reviews important?

**BrightLocal Consumer Survey, 2020

Only 53% of people would consider using a business with less than 4 stars.

ABs download the app on ABs' devices.

Aaron

Crayon Landscaping

615-555-5555

The customer receives a text on their mobile device.

Text does not reflect the cell number of sender.

Customer reviews submitted through the app are automatically pre-verified.

Device Keys

 A device key is needed to    activate and use the app.

 Device keys are tied to each    AB's BID.

 Each AB can have unlimited    device keys.

 Six-digit alpha-numeric code    generated (device key).

AB's Dashboard

AB's Dashboard - Reporting

AB's Dashboard - Reporting

Suspended or terminated businesses cannot use the app. Once they are again indicated as accredited (in Interactive Blue), the app is reactivated.  

Interactive Blue controls

Business details >> Customer Reviews

Assist with reviews on other review sites

works with 100+ review sites

Multichannel Engagement

Customize the message

**depends on

Crayon Landscaping sure

appreciates your business.

Thanks in advance for

leaving a review. It helps!

http://bit.ly/2dkr7og

Crayon Landscaping -

click to leave a review

recipient's

device

Integrations with:

Track the Details

Monitor reviews on major review sites

    Free upgrades

    No setup fee

    No termination fee

    Month-to-month subscription

    No contract

$149/month

www.yourcustomerreviews.com

Your Reviews Training - recorded webinar

By Third Coast Interactive

Your Reviews Training - recorded webinar

Recorded BBB-facing webinar, 2/10/21

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