

Built from the ground up for Better Business Bureau.

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93% read online reviews.
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The average consumer reads 10 reviews before feeling able to trust a business.
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88% trust reviews as much as personal recommendations.
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48% say that a review needs to be written from the past 2 weeks in order to have impact.





Star rating is the #1 factor used to judge a business.

Are online reviews important?
**BrightLocal Consumer Survey, 2020
Only 53% of people would consider using a business with less than 4 stars.
ABs download the app on ABs' devices.









Aaron
Crayon Landscaping
615-555-5555



The customer receives a text on their mobile device.
Text does not reflect the cell number of sender.



Customer reviews submitted through the app are automatically pre-verified.

Device Keys
• A device key is needed to activate and use the app.
• Device keys are tied to each AB's BID.
• Each AB can have unlimited device keys.
• Six-digit alpha-numeric code generated (device key).




AB's Dashboard





AB's Dashboard - Reporting

AB's Dashboard - Reporting


Suspended or terminated businesses cannot use the app. Once they are again indicated as accredited (in Interactive Blue), the app is reactivated.


Interactive Blue controls
Business details >> Customer Reviews


Assist with reviews on other review sites


works with 100+ review sites


Multichannel Engagement






Customize the message
**depends on
Crayon Landscaping sure
appreciates your business.
Thanks in advance for
leaving a review. It helps!
http://bit.ly/2dkr7og
Crayon Landscaping -
click to leave a review

recipient's
device




Integrations with:

Track the Details






Monitor reviews on major review sites

• Free upgrades
• No setup fee
• No termination fee
• Month-to-month subscription
• No contract
$149/month


www.yourcustomerreviews.com
Your Reviews Training - recorded webinar
By Third Coast Interactive
Your Reviews Training - recorded webinar
Recorded BBB-facing webinar, 2/10/21
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