Lesson 10
Information Dashboard Design

IS428 Visual Analytics for Business Intelligence

IS428 Visual Analytics for Business Intelligence
Lesson 10: Information Dashboard Design
Content
- Introducing information dashboard
- Information dashboard design best practices
- Common mistakes in dashboard design
- Ideal graphs for information dashboard
- Bullet graph
- Sparklines
- Bandlines

IS428 Visual Analytics for Business Intelligence
Lesson 10: Information Dashboard Design
Introducing information dashboard

Source: Stephen Few (2006) Information Dashboard Design

IS428 Visual Analytics for Business Intelligence
Lesson 10: Information Dashboard Design
Introducing information dashboard
Why are dashboards so important?
- A well-designed performance dashboard helps you to see more clearly by helping you to understand each fact more quickly so you can find patterns in the storm.


IS428 Visual Analytics for Business Intelligence
Lesson 10: Information Dashboard Design
Introducing information dashboard
Classifying Dashboards by Role
- Dashboards for strategic purpose
- Dashboards for operational purpose
- Dashboards for analytics purpose

IS428 Visual Analytics for Business Intelligence
Lesson 10: Information Dashboard Design
Introducing information dashboard
Dashboards for operational purpose


IS428 Visual Analytics for Business Intelligence
Lesson 10: Information Dashboard Design
Introducing information dashboard
Dashboards for strategic purpose


IS428 Visual Analytics for Business Intelligence
Lesson 10: Information Dashboard Design
Introducing information dashboard
Dashboards for analytics purpose


IS428 Visual Analytics for Business Intelligence
Lesson 10: Information Dashboard Design
Evolution of information dashboard
Traditional Dashboard and Reporting Tools



SAP-Business Objects
SAS Web Reporting Studio
Oracle Hyperion

IS428 Visual Analytics for Business Intelligence
Lesson 10: Information Dashboard Design
Evolution of information dashboard
Second Generation Information Dashboard


IS428 Visual Analytics for Business Intelligence
Lesson 10: Information Dashboard Design
Evolution of information dashboard
Second Generation Information Dashboard
- Excel-based dashboard is inexpensive
- Excel-based dashboard does not required costly and time-consuming training
- Excel-based dashboard is very flexible
- Excel-based dashboard is seamlessly integrated with spreadsheet’s advanced modelling functions

IS428 Visual Analytics for Business Intelligence
Lesson 10: Information Dashboard Design
Evolution of information dashboard
Second Generation Information Dashboard
Tableau



SpotFire
Panopticon

IS428 Visual Analytics for Business Intelligence
Lesson 10: Information Dashboard Design
Evolution of information dashboard
Third Generation Information Dashboard

IS428 Visual Analytics for Business Intelligence
Lesson 10: Information Dashboard Design
Best Practices for Dashboard Design
- Preparing stage
- Target the user
- Know what value your dashboard will add
- Display only actionable information
- Design stage
- Right tool for the right job
- Context
- Layout and clarity
- Visual aesthetics

IS428 Visual Analytics for Business Intelligence
Lesson 10: Information Dashboard Design
Best Practices for Dashboard Design
Preparing stage: Target the user


IS428 Visual Analytics for Business Intelligence
Lesson 10: Information Dashboard Design
Best Practices for Dashboard Design
Preparing stage: User-centered Design Process


IS428 Visual Analytics for Business Intelligence
Lesson 10: Information Dashboard Design
Best Practices for Dashboard Design
Preparing stage: A User-Centric Dashboard Design Guide



- Who is my target audience?
-
What value will the dashboard add?
-
What type of dashboard am I creating?

IS428 Visual Analytics for Business Intelligence
Lesson 10: Information Dashboard Design
Best Practices for Dashboard Design
Preparing stage: A User-Centric Dashboard Design Guide
- Who is my target audience?


IS428 Visual Analytics for Business Intelligence
Lesson 10: Information Dashboard Design
Best Practices for Dashboard Design
Preparing stage: A User-Centric Dashboard Design Guide
- What value will the dashboard bring?


IS428 Visual Analytics for Business Intelligence
Lesson 10: Information Dashboard Design
Best Practices for Dashboard Design
Preparing stage: A User-Centric Dashboard Design Guide
- What value will the dashboard bring?
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Help management define what is important.
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Educate people in the organization about the things that matter.
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Set goals and expectations for specific individuals or groups.
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Help executives sleep at night because they know what’s going on.
-
Encourage specific actions in a timely manner.
-

IS428 Visual Analytics for Business Intelligence
Lesson 10: Information Dashboard Design
Best Practices for Dashboard Design
Preparing stage: A User-Centric Dashboard Design Guide
- What value will the dashboard bring?
-
Highlight exceptions and provide alerts when problems occur.
-
Communicate progress and success.
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Provide a common interface for interacting with and analysing important business data.
-

IS428 Visual Analytics for Business Intelligence
Lesson 10: Information Dashboard Design
Best Practices for Dashboard Design
Preparing stage: A User-Centric Dashboard Design Guide
- What type of dashboard am I creating?


IS428 Visual Analytics for Business Intelligence
Lesson 10: Information Dashboard Design
Best Practices for Dashboard Design
Preparing stage: A User-Centric Dashboard Design Guide
- Information Discrimination
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Find the core
-
Ask a better question
-
Push to the appendix
-
Reporting vs exploration
-


IS428 Visual Analytics for Business Intelligence
Lesson 10: Information Dashboard Design
Best Practices for Dashboard Design
Preparing stage: A User-Centric Dashboard Design Guide
- Choosing the perfect metric


IS428 Visual Analytics for Business Intelligence
Lesson 10: Information Dashboard Design
Best Practices for Dashboard Design
Design stage
- Common mistakes in dashboard design
- Context
- Layout and clarity
- Visual aesthetics

IS428 Visual Analytics for Business Intelligence
Lesson 10: Information Dashboard Design
Best Practices for Dashboard Design
Common mistakes in dashboard design
-
Exceeding the boundaries of a single page
-
Supplying inadequate context for the data
-
Displaying excessive detail or precision
-
Exposing measure indirectly
-
Choosing inappropriate display media
-
Introducing meaningless variety
-
Using poorly designed display media
-
Encoding quantitative data inaccurately

IS428 Visual Analytics for Business Intelligence
Lesson 10: Information Dashboard Design
Best Practices for Dashboard Design
Common mistakes in dashboard design
-
Arranging information poorly
-
Highlighting important information ineffectively or not at all
-
Clustering the display with visual effects
-
Misusing or overusing colour
-
Designing an unattractive visual display

IS428 Visual Analytics for Business Intelligence
Lesson 10: Information Dashboard Design
Best Practices for Dashboard Design
Common mistakes in dashboard design
-
Exceeding the boundaries of a single page
-
Requiring the viewer to scroll
-


IS428 Visual Analytics for Business Intelligence
Lesson 10: Information Dashboard Design
Best Practices for Dashboard Design
Common mistakes in dashboard design
-
Exceeding the boundaries of a single page
-
Fragmenting data into separate screen
-


IS428 Visual Analytics for Business Intelligence
Lesson 10: Information Dashboard Design
Best Practices for Dashboard Design
Common mistakes in dashboard design
-
Supplying Inadequate Context for the Data


IS428 Visual Analytics for Business Intelligence
Lesson 10: Information Dashboard Design
Best Practices for Dashboard Design
Common mistakes in dashboard design
-
Supplying Inadequate Context for the Data


IS428 Visual Analytics for Business Intelligence
Lesson 10: Information Dashboard Design
Best Practices for Dashboard Design
Common mistakes in dashboard design
-
Displaying excessive detail or precision


IS428 Visual Analytics for Business Intelligence
Lesson 10: Information Dashboard Design
Best Practices for Dashboard Design
Common mistakes in dashboard design
-
Choosing a deficient measure



IS428 Visual Analytics for Business Intelligence
Lesson 10: Information Dashboard Design
Best Practices for Dashboard Design
Common mistakes in dashboard design
-
Choosing inappropriate display media



IS428 Visual Analytics for Business Intelligence
Lesson 10: Information Dashboard Design
Best Practices for Dashboard Design
Common mistakes in dashboard design
-
Introducing meaningless variety


IS428 Visual Analytics for Business Intelligence
Lesson 10: Information Dashboard Design
Best Practices for Dashboard Design
Common mistakes in dashboard design
-
Using poorly designed display media such as 3D


IS428 Visual Analytics for Business Intelligence
Lesson 10: Information Dashboard Design
Best Practices for Dashboard Design
Common mistakes in dashboard design
-
Encoding quantitative data inaccurately



IS428 Visual Analytics for Business Intelligence
Lesson 10: Information Dashboard Design
Best Practices for Dashboard Design
Common mistakes in dashboard design
-
Arranging the data poorly


IS428 Visual Analytics for Business Intelligence
Lesson 10: Information Dashboard Design
Best Practices for Dashboard Design
Common mistakes in dashboard design
-
Highlighting important data ineffectively or not


IS428 Visual Analytics for Business Intelligence
Lesson 10: Information Dashboard Design
Best Practices for Dashboard Design
Common mistakes in dashboard design
-
Appropriate used of highlighting


IS428 Visual Analytics for Business Intelligence
Lesson 10: Information Dashboard Design
Best Practices for Dashboard Design
Common mistakes in dashboard design
-
Cluttering the display with useless decoration


IS428 Visual Analytics for Business Intelligence
Lesson 10: Information Dashboard Design
Best Practices for Dashboard Design
Common mistakes in dashboard design
Misusing or overusing colour


IS428 Visual Analytics for Business Intelligence
Lesson 10: Information Dashboard Design
Best Practices for Dashboard Design
Common mistakes in dashboard design
-
Designing an unattractive visual display


IS428 Visual Analytics for Business Intelligence
Lesson 10: Information Dashboard Design
Best Practices for Dashboard Design
Common mistakes in dashboard design
-
Design that failed to reveal KPIs effectively


IS428 Visual Analytics for Business Intelligence
Lesson 10: Information Dashboard Design
Best Practices for Dashboard Design
Common mistakes in dashboard design
-
Design that reveals KPIs effectively


IS428 Visual Analytics for Business Intelligence
Lesson 10: Information Dashboard Design
Best Practices for Dashboard Design
Common mistakes in dashboard design
-
Design with poor layout and clarity


IS428 Visual Analytics for Business Intelligence
Lesson 10: Information Dashboard Design
Best Practices for Dashboard Design
Common mistakes in dashboard design
-
Design with good layout and clarity


IS428 Visual Analytics for Business Intelligence
Lesson 10: Information Dashboard Design
Best Practices for Dashboard Design
Common mistakes in dashboard design
-
Design with poor visual aestheticsness


IS428 Visual Analytics for Business Intelligence
Lesson 10: Information Dashboard Design
Best Practices for Dashboard Design
Common mistakes in dashboard design
-
Design with good visual aestheticsness


IS428 Visual Analytics for Business Intelligence
Lesson 10: Information Dashboard Design
Best Practices for Dashboard Design
Common mistakes in dashboard design
-
Design with good visual aestheticsness


IS428 Visual Analytics for Business Intelligence
Lesson 10: Information Dashboard Design
Ideal graphs for information dashboard
Right tool for the right job
-
Poor choice of visual representation


IS428 Visual Analytics for Business Intelligence
Lesson 10: Information Dashboard Design
Ideal graphs for information dashboard
Right tool for the right job
-
Appropriate choice of visual representation


IS428 Visual Analytics for Business Intelligence
Lesson 10: Information Dashboard Design
Ideal graphs for information dashboard
Right tool for the right job
-
An assortment of typical dashboard gauges


IS428 Visual Analytics for Business Intelligence
Lesson 10: Information Dashboard Design
Ideal graphs for information dashboard
Introduction to Bullet Graphs
-
Bullet graphs to replace gauges



IS428 Visual Analytics for Business Intelligence
Lesson 10: Information Dashboard Design
Ideal graphs for information dashboard
Introduction to Bullet Graphs
-
Bullet graph specifications


IS428 Visual Analytics for Business Intelligence
Lesson 10: Information Dashboard Design
Ideal graphs for information dashboard
Introduction to Bullet Graphs
-
Alternative design



IS428 Visual Analytics for Business Intelligence
Lesson 10: Information Dashboard Design
Ideal graphs for information dashboard
Introduction to Bullet Graphs
-
Alternative design


IS428 Visual Analytics for Business Intelligence
Lesson 10: Information Dashboard Design
Ideal graphs for information dashboard
Introduction to Sparklines
- A sparkline is a very small line chart, typically drawn without axes or coordinates.



IS428 Visual Analytics for Business Intelligence
Lesson 10: Information Dashboard Design
Ideal graphs for information dashboard
Introduction to Sparklines
- Unintentional optical clutter



IS428 Visual Analytics for Business Intelligence
Lesson 10: Information Dashboard Design
Ideal graphs for information dashboard
Introduction to Sparklines
-
Aspect ratio: A graphic's width/height ratio makes a big difference in displaying data.


IS428 Visual Analytics for Business Intelligence
Lesson 10: Information Dashboard Design
Ideal graphs for information dashboard
Introduction to Sparklines
-
Aspect ratio consideration


IS428 Visual Analytics for Business Intelligence
Lesson 10: Information Dashboard Design
Ideal graphs for information dashboard
Introduction to Sparklines
-
How should a sparkline aspect ratio be chosen?


IS428 Visual Analytics for Business Intelligence
Lesson 10: Information Dashboard Design
Ideal graphs for information dashboard
Introduction to Sparklines
-
Enriched with context


IS428 Visual Analytics for Business Intelligence
Lesson 10: Information Dashboard Design
Ideal graphs for information dashboard
Introduction to Sparklines
-
Use reference line to provide context


IS428 Visual Analytics for Business Intelligence
Lesson 10: Information Dashboard Design
Ideal graphs for information dashboard
Introduction to Sparklines
-
Use reference region to provide context


IS428 Visual Analytics for Business Intelligence
Lesson 10: Information Dashboard Design
Ideal graphs for information dashboard
Introduction to Sparklines
-
Sparklines for Excel

IS428 Visual Analytics for Business Intelligence
Lesson 10: Information Dashboard Design
Ideal graphs for information dashboard
Introduction to Sparklines
-
Microsoft Excel’s Sparklines ribbon


IS428 Visual Analytics for Business Intelligence
Lesson 10: Information Dashboard Design
Ideal graphs for information dashboard
Introduction to Sparklines
-
Limitation: featuring patterns and magnitude together


IS428 Visual Analytics for Business Intelligence
Lesson 10: Information Dashboard Design
Ideal graphs for information dashboard
Introducing bandlines


IS428 Visual Analytics for Business Intelligence
Lesson 10: Information Dashboard Design
Ideal graphs for information dashboard
Introducing bandlines
- How to interpret bandlines?


IS428 Visual Analytics for Business Intelligence
Lesson 10: Information Dashboard Design
Ideal graphs for information dashboard
Introducing bandlines
- How to interpret bandlines?


IS428 Visual Analytics for Business Intelligence
Lesson 10: Information Dashboard Design
Ideal graphs for information dashboard
Introducing bandlines
- Bandlines with magnitude information


IS428 Visual Analytics for Business Intelligence
Lesson 10: Information Dashboard Design
Ideal graphs for information dashboard
Introducing bandlines
- Bandlines use case

IS428 Visual Analytics for Business Intelligence
Lesson 10: Information Dashboard Design
References
-
A Guide to Creating Dashboards People Love to Use (http://static.squarespace.com/static/52f42657e4b0b3416ff6b831/t/5310292ce4b08d35a87c9426/1393568044420/Guide_to_Dashboard_Design.pdf)
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5 Best Practices for Creating Effective Dashboards (http://www.tableausoftware.com/learn/whitepapers/5-best-practices-for-effective-dashboards)
-
The Must Do’s of Marketing Dashboards (http://www.tableau.com/sites/default/files/media/whitepaper_mustdosofmarketingdashboards_eng_3.pdf)
-
Making Flow Happen (http://www.tableau.com/learn/webinars/making-flow-happen-dashboards-persuade-inform-and-engage)
-
With Dashboards: Formatting and layout Definitely Matter (http://www.perceptualedge.com/articles/Whitepapers/Formatting_and_Layout_Matter.pdf)
-
Dashboard Design for real-Time Situation Awareness (http://www.perceptualedge.com/articles/Whitepapers/Dashboard_Design.pdf)

IS428 Visual Analytics for Business Intelligence
Lesson 10: Information Dashboard Design
References
- Dashboard Design for Rich and Rapid Monitoring (http://www.perceptualedge.com/articles/visual_business_intelligence/dd_for_rapid_monitoring.pdf)
- Pervasive Hurdles to Effective Dashboard Design (http://www.perceptualedge.com/articles/visual_business_intelligence/pervasive_hurdles_to_dd.pdf)
- Why Most Dashboards Fail (http://www.perceptualedge.com/articles/misc/WhyMostDashboardsFail.pdf)
- Dashboard Confusion (http://www.perceptualedge.com/articles/ie/dashboard_confusion.pdf)
- Dashboard Confusion Revisited (http://www.perceptualedge.com/articles/visual_business_intelligence/dboard_confusion_revisited.pdf)
- Dashboard Design for at-a-glance monitoring (http://courses.ischool.berkeley.edu/i247/s10/lectures/Few-Dashboards.pdf)

IS428 Visual Analytics for Business Intelligence
Lesson 11: Information Dashboard Design
References
- Bullet graph @wiki (https://en.wikipedia.org/wiki/Bullet_graph)
- Bullet Graph Design Specification (http://www.perceptualedge.com/articles/misc/Bullet_Graph_Design_Spec.pdf)
- Sparkline theory and practice (http://www.edwardtufte.com/bboard/q-and-a-fetch-msg?msg_id=0001OR)
- Best Practices for Scaling Sparklines in Dashboard (http://www.perceptualedge.com/articles/visual_business_intelligence/best_practices_for_scaling_sparklines.pdf)
- Introducing Bandlines (https://www.perceptualedge.com/articles/visual_business_intelligence/introducing_bandlines.pdf)

IS428 Visual Analytics for Business Intelligence
Lesson 10: Information Dashboard Design
References
Blog
- Dashboard Design @ Perceptual Edge (http://www.perceptualedge.com/discussion.htm)
- ExcelChart (http://www.excelcharts.com/blog/dashboards/)
- Excel Dashboard (http://chandoo.org/wp/excel-dashboards/)
- ExcelUser (http://www.exceluser.com/excel_dashboards/index.htm)
IS428-Lesson10
By Kam Tin Seong
IS428-Lesson10
- 788