"For my ally is the Force, and a powerful ally it is."
So, What is Salesforce?
Salesforce is...
Customer Relationship Management (CRM) Tool based on cloud computing
CoFounded by Marc Benioff (had the idea for Salesforce during his stay in Hawaii studying meditation)
On-cloud and on-demand
Standard applications and customizations
Easily integrated to other on-premise and on-cloud apps
Why should we learn it?
Companies are moving to the cloud
More job opportunities with more pay
No previous experience/knowledge necessary
Get certified without a degree
What is a CRM?
Improve business relationships.
Helps companies stay connected to customers,
Streamline processes
Improve profitability.
A tool to manage your company's relationships and customer interactions.
Case Study
Purple Mai'a Shave Ice (PMSI) makes the best shave ice in town. What are the various business units of PMSI?
What is Cloud Computing?
Cloud computing is the on-demand availability of computer system resources, especially data storage and computing power without direct active management by the user.
Network based (internet) computing (development and services)
