USER EXPERIENCE DESIGN

                       EXPLAINED IN 30 MINUTES

 


brought to you by
Hendrik Mondelaers & Thomas Hertog



REAL DOLMEN

USER EXPERIENCE DESIGN

                       EXPLAINED IN 30 MINUTES

 


brought to you by
Hendrik Mondelaers & Thomas Hertog



REAL DOLMEN

WHY IS IT ...

FOR MOST OF US

DESIGN IS INVISIBLE

UNTIL IT FAILS

YOU CANNOT  NOT HAVE A USER EXPERIENCE

What is UXD ?

Methodology

RD Projects

UXD in your project

WHAT IS UXD ?

UX design is the process used to determine
what the experience will be like 
when a user interacts with your product

The creative and analytical process of
determining what a website, device,
or piece of software is going to be

UX design is the art and science
of generating
positive emotions
through product interactions

It’s a process for designing systems that offer a great experience to users

It’s an approach to design that takes the user into account

UX design is a commitment to building products with the customer in mind

It’s design with an awareness of every touchpoint
that makes up the overall experience
with your product or service

It’s a design methodology rooted in a deep understanding of the user

UX design is the value
you deliver at every touchpoint

It’s a commitment to developing products and services with purpose, compassion, and integrity

UX design is the process of designing a solution that considers
all the needs of the user

It’s the practice
of meeting people’s needs
before, during,
and after
product development

UX design is about delighting users by anticipating their needs and giving them something they didn’t think to ask for

UXD

is a broad term used to explain
all aspects of a person's experience
with the system, including the interface,
graphics, industrial design,
physical interaction, and the manual.

USER

is the ease of use and learnability
of a human-made object.

USABILITY

IS A GOAL

IS A WAY TO REACH THAT GOAL

PRODUCT

EXPERIENCE

Usability

User Interface / Efficiency

The entire user experience

User centered approach

IT’S ALL ABOUT PEOPLE,

AND THE CONTEXT OF THOSE ACTIVITIES.

THEIR ACTIVITIES,

UXD METHODOLOGY

UX DESIGN

YOU CAN USE AN ERASER ON THE DRAFTING TABLE,

OR A SLEDGE HAMMER ON THE CONSTRUCTION SITE.

Frank Lloyd Wright

RD UXD PROJECTS

IDEWE        Chemische Agentia

PROXIMUS        Enabling Company

UZ GENT        COZO Mobile

PURATOS        MES

REZINAL        ASQ - CRM

MAZDA        Mobile app

VLM        Vlaamse Landmaatschappij

IDEWE  CHEMISCHE AGENTIA

TYPE

ACTION

DELIVERABLE

TOOLS

WEBAPPLICATION

WORKSHOPS / WIREFRAMING

LOW FIDELITY MOCKUPS / FINAL IMPLEMENTATION

WHITEBOARD / BRACKETS

PROXIMUS  ENABLING COMPANY

TYPE

ACTION

DELIVERABLE

TOOLS

WEBPORTAL / APPLICATION

WORKSHOPS / WIREFRAMING

HIGH FIDELITY SCREEN DESIGN

WHITEBOARD / INDESIGN / PHOTOSHOP

UZ GENT  COZO MOBILE

TYPE

ACTION

DELIVERABLE

TOOLS

NATIVE MOBILE APPLICATION ANDROID & iOS

WORKSHOPS / WIREFRAMING

LOW FIDELITY MOCKUPS / ANALYSIS

PEN / PAPER / WHITEBOARD / PENCIL / BALSAMIQ

PURATOS  MES

TYPE

ACTION

DELIVERABLE

TOOLS

WEBAPPLICATION INTERNAL USE

WORKSHOPS / WIREFRAMING

HTML PROTOTYPE

WHITEBOARD / BOOTSTRAP / PINEGROW / SUBLIME TEXT

REZINAL  ASQ - CRM

TYPE

ACTION

DELIVERABLE

TOOLS

CRM WEBAPPLICATION / NATIVE SCANNER APPLICATION

BUSINESS ANALYSIS WORKSHOPS / WIREFRAMING

HTML PROTOTYPE / STYLEGUIDE

WHITEBOARD / BOOTSTRAP / PINEGROW / SUBLIME TEXT

PROJECT IN PROGRESS

IF I HAD ASKED PEOPLE WHAT THEY WANTED,

THEY WOULD HAVE SAID FASTER HORSES.

Henry Ford

HOW CAN WE GET UXD IN YOUR PROJECT

WHAT IS THE ADDED VALUE ?

Exclusive trajectory between
Business Analysis and Functional Analysis

Runs simultaneous with
the iterative approach of project

Inject in a running project
Reality check

ATTENTION TO THE FORCEFIELD

RESISTANCE IS FUTILE

HIGH EXPECTATIONS OF TECHNOLOGY

SATISFIED CUSTOMERS

SOLUTIONS ARE VALIDATED

ELLIMINATE ASSUMPTIONS

USER CENTERED DESIGN / CHANGE 

ATMOSPHERE FOR INNOVATION

FOCUS ON INTERACTION

CLEAR VIEW ON FINAL RESULT

BEACON FOR EVERYONE INVOLVED

GAIN IN DEVELOPMENT TIME (!)

THOMAS HERTOG

thomas.hertog@realdolmen.com

hendrik.mondelaers@realdolmen.com

HENDRIK MONDELAERS

LET'S GET STARTED !

A PRESENTATION / WORKSHOP AT YOUR CLIENT

MAKE IT PART OF YOUR OFFERING

TRAINING / COACHING ...

RD_UXD_introduction

By Hendrik Mondelaers

RD_UXD_introduction

A short introduction to UXD (internal presentation)

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