Package Forwarding

Design Analysis

Overview

• Application/Verification
• Receiving
• Mailbox
• Pricing

Application

Get an Address in Japan

Verificaitons

• Email Verification
• ID verification (upload)
• Address verification (upload)
• telephone verification
• complete a payment (not MVP?)
• select ship-to country

1-2 business days for processing applications

Admin

• View queue of pending applicants
• approve, reject or request more info?

Customer View

• Package Forwarding link on main menu
• if not approved show application steps
• if approved, show history of received packages?

Receiving

Receiving elements

• photo
• size - by carton (or manual?)
• weight
• customs declaration
• service fees
• shipping methods

Customs Declaration

• customs declaration - optional?
  • delegate customs declaration to customer?
  • need customs declare worksheet in customer view
  • we can override (in case of battery? alcohol?)
  • hybrid? we define qty and type, customer provides value?
• ToS for customs declare - you agree to be accurate, understand insurance value if lost, etc.

Service Fees

• extra reinforced (+$5, $10, $15 or $20)
• extra photos
• odd shape/dimensions
• special request

Shipping Methods

• wre selects as with buying service packages

Mailbox

Mailbox Model

• combine PF with BS or keep separate?
• If separate, need method to "port" PF to BS mailbox for consolidated shipping
• Decision depends on differences in model
• customer needs custom declaration worksheet?
• customer driven customs  changes mailbox workflow

BS mailbox vs PF mailbox

• weight
• shipping methods
• LWH vs carton or LWH
• name vs none (optional)
• photo-less vs photo
• fee-less vs fees
• wre cust. declare vs customer cust. declare

Generic Shipping

should we consider what we'd change to allow shipping of shopify orders too?

Pricing

Service Fees

• by carton size
• per consolidation
• plus extra fees 
  • reinforced packing
  • custom box
  • extra photos
  • odd shape/dimension
  • special carrier
  • storage fees
  • special service (remove packaging)