Who am I?

Prashanth

http://github.com/itsPR

Founder StudyOwl 

Ex-Facebook

Founder,Lead Organizer Developer Weekend 

Amrita University Graduate

Lead Organizer Facebook Developer Circle, Trivandrum

mKisan -
India's First Portal For Farmers
Facebook

Code Hub -
Help to learn programming in Indic languages

#Inspiration

Developer Weekend

Developer Weekend Trivandrum

Developer Weekend

on
CHATBOTS​

Chatting more than SMS

Chatting is pretty wide

People communicate more in "text" than in "voice"

*Especially young people!

**Millennials: 20-40 years old at time of writing (2017)

OpenMarket Report 2016

Talking to friends

Why do people like communicating like this anyway?

• Asynchronous: keeps you connected with friends through ongoing conversations while being at another context, e.g., at work
• Fast: perfect for quick information, e.g., "Send me your address"
• Groups: great for arranging plans for dinner, drinks, hobbies, trips, etc
• Multimedia: pictures, emoticons, stickers, GIFs! 
• Casual: easier when talking to people you know less

Talking to companies

Talking to companies

When a company contacts a customer by texting:

• Less invasive than receiving a phone call: people feel more comfortable in asynchronous and anonymous communication
• Normal: people are used to talk like this everyday 
• Personal: people feel they are treated better! e.g., compared to receiving a more "dry" email

OK, so it's a wide new medium where companies can talk to their customers!

Where though, on SMS, Messenger, Viber..?

Some platforms are bigger than others

Some platforms are bigger than others (March 2017)

 

Messengers are the new browser and bots are the new websites

.

The Problem with the APPS

SIZE

The Problem with the APPS

<3 APPS/Day

The Problem with the APPS

Fragmentation

Let's Try Some bots

Let's Try Some bots

Let's BUILD SOME BOTS

Mini Hackathon