Fostering DevOps Culture

(FOR SUCCESS)

Diana Rodriguez

$whoami

Diana Rodríguez 

Google Developer Expert

Auth0 Ambassador

Microsoft MVP 

🐍 Developer Advocate @ Vonage

Organiser @ GDG Durham & PyLadies RDU

🦄  https://superdi.dev

🐦  @cotufa82

 

$whoami-NOT

DevOps... culture?

Effects of DevOps
 

The adoption of DevOps culture, tools and agile engineering practices has, among other things, the nice effect of increasing the collaboration between the roles of development and operations. One of the main problems of the past (but also today in some realities) is that the dev team tended to be uninterested in the operation and maintenance of a system once it was handed over to the ops team, while the latter tended to be not really aware of the system’s business goals and, therefore, reluctant in satisfying the operational needs of the system (also referred to as “whims of developers”).

Vue.js Docs

The industry fosters a culture of firefighters, rockstars, ninjas and superheroes

But what if...

HOW?

WE ARE ALL IN THE SAME 🚢

(oh ship!) 

WE DON'T HAVE TO BE THE SAME TO BE ONE 

Whatever performance not informed and not measured, doesn't exist. 

From the technical perspective...

It's all about the feedback...

• DevOps is about... faster time to feedback
• design and automate pipelines to improve the quality of our deliveries
• design our code to gain insight around performance and usage
• design our services to identify how we can drive the most value for  customers && business

Collect data, perform analytics against that data, and tune it over time to achieve improvements in usage!!

• predictive maintenance (based on actual usage characteristics)
• improve (performance, app) to improve the quality of the service
• modify performance based on customers' unique needs and actions.

 

• Is your update around customer satisfaction, engagement, or something else? How do you measure the effect of this update?
• Is it through the increase in consumption of a service, reduction in support calls, or some other metric?
• Identify the reason!
• Establish a way to capture insights
• FEEDBACK LOOP - DELIVER

 

SOME SHOCKERS 🤟🏼

* Source: Auth0

* Source: Auth0

• 52% of respondents believe that most IoT devices on the market right now DO NOT have the necessary security in place
• 49% of respondents don’t trust having their personal/private data tied to IoT devices – but still use them
• Only 18% of people trust having their personal data tied to IoT devices
• Nearly 35% claimed that the breaches of major companies have not had much of an effect on the trust or consumer interest in these brands
• 85% of developers surveyed have felt rushed to get an application to market due to demand/pressure in the last 6 months
• 90% of developers surveyed do not believe that IoT devices on the market currently have the necessary security in place

WHIMS OF WHOM?!

The industry fosters a culture of firefighters, rockstars, ninjas and superheroes

DO NOT GLORIFY

PRAISE YOURSELF

THANK YOU!!!

https://slides.com/superdiana/devopsy

Twitter: @cotufa82