Built from the ground up for Eastern Michigan.

  • 92% read online reviews.

  • 40% form an opinion by reading 1-3 reviews.

  • 88% trust reviews as much as personal recommendations.

Star rating is the #1 factor used to judge a business. 

 

Are online reviews important?

**BrightLocal Consumer Survey, 2018

Most Trusted Review Sites, 2017

**BrightLocal Consumer Survey, 2017

A customized reviews app available to all Accredited Businesses in
El Paso

and it all begins with a simple download.

AB downloads the app on *AB's* devices.

Their customer does not have to download anything.

Aaron

Crayon Landscaping

615-555-5555

The customer receives a text on their mobile device.

**Logo appearing is dependent on recipient's device (make, model, and OS version).

Text does not reflect the cell number of sender.

BBB Review Verification Process - BBB.org

BBB Review Verification Process - BBB.org

Customer reviews submitted through the app are automatically pre-verified.

Signing up an AB

for the app

BID data pre-populates activation form

Downloading the App

"Your Reviews"

"Your Reviews"

"Your Reviews"

"Your Reviews"

Device Keys

 A device key is needed to activate and use the app.

 Device keys are tied to each AB's BID.

 Each AB can have unlimited device keys.

 Six-digit alpha-numeric code (device key) is generated.

How can ABs sign up and get device keys?

 

 email solicitation

 www.yourcustomerreviews.com

 BBB staff - eBindr

 bulk app activation

61b077

First Open of App

First Open of App

First Text Sent

AB's dashboard

AB's dashboard

www.yourcustomerreviews.com

Activating the Your Reviews app through eBindr

Icon in the shortcuts bar

The Review Solution menu

1. Verify/edit BID information 

2a. AB receives welcome email

2b. AB receives welcome email

4. You can send a text for AB to download app

5. You can view AB's device keys and assign for them 

Suspended or terminated businesses cannot use the app. Once they are again indicated as accredited (in Interactive Blue & eBindr), the app is reactivated.  

OneSignal/Engagement

Assist with reviews on other review sites

works with 100+ review sites

Multichannel Engagement

Upgrade the message

**depends on

Crayon Landscaping sure

appreciates your business.

Thanks in advance for leaving

a review. It helps! Glad we

could be of service today.

http://bit.ly/2dkr7og

Crayon Landscaping -

click to leave a review

Thanks for choosing Crayon

Landscaping, where we grow

customers one project at a time.

Click to leave a review:

http://bit.ly/2dkr7og

Mark Schultz - Designer

Leave your review for

recipient's

device

Optional notification of customer sentiment

No review filtering

Upgrade social media reviews

Monitor reviews on major review sites

    Free upgrades

    No setup fee

    No termination fee

    Month-to-month subscription

    No contract

$149/month

BBB Paso del Norte: Your Reviews Training

By Third Coast Interactive

BBB Paso del Norte: Your Reviews Training

BBB El Paso training @ 11/12/19, 1pm MST

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