Innovation Tools
A tale about
Design Thinking and not only
Topics
- Empathize: Interview process
- Define the problem: Theory of Constraints?
- Ideate: Method 635
- Prototype: Occam's Razor and 80/20 Rule
- Test
Empathize
Fantastic Interviews
And how to do them
Keep in Mind
- Don't put words in one's mouth
- Don't seek to prove your point
- Listen more. Talk less.
- Make it a discussion, not a questionnaire
- Take notes (or recordings)
Define the Problem
Search for Bottlenecks
Theory of Constraints
- Identify the goal
- Identify the System Constraint
- Decide How to Exploit the Constraint
- Subordinate Everything Else
- Elevate the Constraint
- Return to Step One, But Beware of "Inertia"
6 Steps
"The underlying premise of the theory of constraints is that organizations can be measured and controlled by variations on three measures: throughput, operational expense, and inventory. Inventory is all the money that the system has invested in purchasing things which it intends to sell. Operational expense is all the money the system spends in order to turn inventory into throughput. Throughput is the rate at which the system generates money through sales"
(Goldratt, Eliyahu M. Essays on the Theory of Constraints)
Ideate
635 Method
- 6 people
- 3 minutes
- 5 ideas
Because simple Brainstorming sucks
Prototype
Occam's Razor
Or stop overengineering, for Christ's sake!
80/20 (Pareto) Rule
80% of results come from 20% of your slaves
Test
... just test
Actually, A/B test, but it will be too much for today
Bibliography
-
Change by Design
-
The Lean Startup
-
The Phoenix Project: A Novel About IT, DevOps, and Helping Your Business Win
-
The Four Steps to the Epiphany
AMA
Innovation Tools
By Alexandru Burlacu
