Massive year-on-year growth since 2019, spurred by covid.

Plenty of shoppers totally new to e-commerce.

Aussies are shopping around more online than previously.

Covid was easier for businesses who invested in e-commerce.

31.8% YOY GROWTH

Online shopping growth in Australia for the 12 months to 30 June 2021.

9.1 million​ HOUSEHOLDS

Households shopped online between 1 July 2020 and 30 June 2021.

NSW

VIC

QLD

UP 48.9%

30%

18.1%

31.6%

47% YOY GROWTH

Online purchases of pet products, baby products, homewares and appliances in FY21.

Of the nine million households that bought online in 2020, 1.36 million made an online purchase for the first time.

14.6% MORE HOUSEHOLDS

More household shopping online
comparing 2019/20.

Regular shoppers began shopping more frequently, and from a wider cross-section of retailers.

83% HOUSEHOLDS SHOPPED

83% of Australian households made an online purchase during 2020.

25% SUSTAINABILITY-SAVVY

One in four online shoppers selected a brand due to ethics and sustainability practices.

Available Payment Providers (Recurring Billing?).

Integrations with Accounting / Inventory Systems.

Marketing & Communication Tools.

Ease-of-use vs. customization.

Postage & Shipping.

Security, Back-ups, Updates.

Industry Specific Platforms.