Software "ilities"

Security
Stability

Reliability

Usabilitiy

Extensibilitiy

Scalabilitiy

Valuable Software

Who Are The Users In Governmental Software?

What Does Value Mean For Them?

Citizens

Register info quickly

Send applications

See information about benefits

NAV Employees

Quickly find info about users

Save work, and continue later

Templates and assistance

Diversity

Accessibility, Honesty, Trust

User Journeys

What You See

What They See

Complexity

Cross-Functional Teams

Cross-Functional Teams

Devs, Architects, Designers, Testers, Business/Domain, Lawyers

Product Area Teams

Group of cross-functional teams

Complete Responsibility

From code to production.

Minimal Distance

Between Those Who Think and Those Who Do

Cross-Functional Devs

Coding

Privacy

User Testing

Accessibility Testing

User Observation

Preleases

HotJar

Anonymous Rating

Tutorial / Guide

"Latest updates"