Digital Displays

at UMBC

PLPM TEAM

• Celso Guitian
  Campus Planning

• Davonya Hall
  Student Conduct & Community Standards

• Caroline Mulcahy
  CAHSS Operations Director

• Lindsey Sarangoulis
  Summer, Winter, & Special Programs

• Ken Schreihofer
  DoIT

• M. Antonio Silas
  Off-Campus Student Services   

ADDITIONS

• Bryan Barnes
  Digital Strategy, OIA

• Katie Chrzanowski
  Commonvision, Digital Designer

• Collier Jones
  Campus Portal, DoIT

• Laura Schraven
  Associate Director Marketing & Promotions

from PLPM Presentation...

Students attend events related to their own interest and study areas.

Problem Statement

from PLPM Presentation...

1. Create a centralized content channel that features a vibrant message regarding upcoming campus events. The channel will  play throughout the day on two minute cycles, that can be readily updated.
    
2. Brand existing electronic displays throughout campus as event information stations.
    
3. Develop resources for event coordinators to centralize processes, share their events, and cross-promote across silos.

Possible Solution

Our APproach

Leveraging research and benchmarking that we will perform, along with bringing on new systems, UMBC will be in a position to make budgetary and procedure decisions regarding the future of digital displays, as well as update the existing posting policy.

With our newly reformed digital displays user group, we should be in a better position to begin rolling out support, shared content, and updates to individual locations and departments.

Desired Outcome 

By Fall 2020

• Revised posting policy and procedures for campus' digital displays
• Support existing displays and replace hardware that doesn't work
• Launch new systems for managing content on digital displays
• Engaged user group that inform development, growth, and support
• Make decisions about adding and repositioning displays, including new "Grand Gesture" displays
• Achieve PLPM vision for sharing event information around campus on digital displays.
• Test, optimize, repeat.

IDEAS INTO ACTION

1. Conduct an inventory of UMBC's public-facing digital displays
2. (Re)form the digital displays user group
3. Define requirements and resources needed (Virtual & Physical)
4. Develop display templates incorporating new UMBC brand
5. Prototype and test new display formats
6. Internal ownership, policies, standards and procedures
7. Display locations and future planning

Inventory Work

97 Displays Audited Currently

Display Purpose / FOcus

Dwell Time

Displays & Software

Screen Size & ORIENTATION VARIES

the most common size

Screen SizeS

Risevision

software that may not be meeting our needs

• Displays are configured as a series of decentralized "Companies"
• Content cannot be shared from one "Company" to another
• Building slides, animations and scheduling content is tedious and makes a "UMBC in 2" concept difficult to execute for most users.
• Inconsistent usage of RiseVision feature set, results may vary
• Difficult to support when things aren't working correctly
• UI and UX may frustrate users and make mistakes more likely
• Did not deliver on promised functionality

current state

Hardware failures like these can be attributed to a variety of issues like ventilation, outdated technology, improper installation, and departmental budgeting. 

Apartment Community Center             Mechanical Engineering                      Erickson Hall                                    CNMS Office  

PROPOSED STEPS AND TIMELINE

1. Conduct an inventory of UMBC's public-facing digital displays (Summer, 2019)
2. (Re)form the digital displays user group (Fall, 2019)
3. Define virtual and physical requirements and resources
   (Budget range delivered by February / March 2020 in advance of planning season)
4. Develop display templates incorporating new UMBC brand (Summer, 2020)
5. Prototype and test new display formats (Fall, 2020)
6. Internal ownership, policies, standards and procedures (Fall, 2020)
7. Display locations and future planning (Winter/Spring, 2021)

Thank you