Sites@UMBC
Summer 2020 Community Meeting
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We will begin at approximately 11:05 a.m.
This session will be recorded.
Sites@UMBC
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Summer 2020 Community Meeting
Bryan Barnes
OIA | Digital Strategy & UX
Support, Planning
Roland King
OIA/DoIT | Digital Strategist
Support, Planning
Billy Schneider
DoIT | Web Infrastructure
Support, Planning, Development
Collier Jones
DoIT | Portal Architect
Planning
The Team
Department | Role
Sites@UMBC Role
Adil Khan
OIA | UX Researcher
Planning
Player to be named later
OIA | Front-end Developer
Development
- What is a community meeting?
- Discuss digital broadly at UMBC
- Review plans for Sites@UMBC
- Fall 2020 release details
- Plans for training development
- Support and myUMBC group
- How you can be involved
- A big surprise that you don't want to miss
Goals for today
Sites@UMBC
Summer 2020 Community Meeting
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What are these community meetings going to be used for?
Sites@UMBC
Summer 2020 Community Meeting
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- Share what we are planning
- Get your input and feedback
- Prepare for releases and updates
What won't these community meetings be used for?
Sites@UMBC
Summer 2020 Community Meeting
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- Training
- Yelling or throwing things at the team
- Wasting your time
- Community meetings twice per year
- Two "major" releases per year
- Trainings will be offered a few times per year
Proposed
Schedule
Sites@UMBC
Summer 2020 Community Meeting
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Digital at UMBC
Sites@UMBC
Summer 2020 Community Meeting
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Digital maturity
transformation
...can be defined as
a process of adopting business practices to help the organization compete in an increasingly digital world.
Sites@UMBC
Summer 2020 Community Meeting
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- Implementing a new brand
- Building a system of digital governance
- Addressing technical infrastructure
- Building analytics systems
- Improving customer experience
- Thinking first about our bottom line:
enrollment
Early stages
Sites@UMBC
Summer 2020 Community Meeting
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- Digital design system
- Provide guidelines and best practices
- Cloud infrastructure and consolidate websites
- Helio Campus, Data Studio, myUMBC
- Defining a UX Design Process
- Improve accessibility and privacy statements
- Strategic Enrollment Plan (CRM)
Initiatives
A lot more than...
Sites@UMBC
Summer 2020 Community Meeting
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Sites@UMBC
Summer 2020 Community Meeting
Sites@UMBC
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Sites@UMBC
Summer 2020 Community Meeting
Two "major" releases per year
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~500 separate Sites@UMBC websites managed centrally. We are keeping up with security and stability, as we develop.
Historically, we have not had the resources to assist Sites@UMBC web managers with content or strategy, but that needs to change as we transform our product.
Wordpress is growing and changing
Sites@UMBC
Summer 2020 Community Meeting
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In the next few months, we will be rolling out tools for you to help with working on your website:
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Monsido
Scans for accessibility issues, spelling, and broken links -
Web Analytics Dashboard
View your site's performance, where traffic comes from, popular pages
Sites is growing and changing
Sites@UMBC
Summer 2020 Community Meeting
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Fall 2020 release will include:
- Updated / on-brand color schemes
- Additional HTML elements like accordions, buttons, etc...
- New footer fields and location display
- Improved mobile usability (CSS)
- Updated layout
- Additional marketing script options
Near term
Sites@UMBC
Summer 2020 Community Meeting
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- Gutenberg in 2021 Q1
- Redesigned homepage template
- Additional theme options and customizations
- Simplified navigation
- Consolidated content
- Subdirectories
Longer term
Sites@UMBC
Summer 2020 Community Meeting
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Sites@UMBC
Summer 2020 Community Meeting
Training
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Developing onboarding documentation for new Web admins
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Structured Workshops (online and in-person)
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How-tos and guides on Sites page
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Promotion through myUMBC group
Training
Sites@UMBC
Summer 2020 Community Meeting
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Learning the new system
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Turning DoIT Support Ticket responses into teachable moments
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Certification-style for learning basics
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Webinars to focus on nuanced/advanced topics
Future Training
Sites@UMBC
Summer 2020 Community Meeting
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Sites@UMBC
Summer 2020 Community Meeting
Support
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More robust UMBC Wiki
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DOIT Ticket system for one-on-one support
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Community-based support in myUMBC
Support updates
Sites@UMBC
Summer 2020 Community Meeting
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This Summer
Sites@UMBC
Summer 2020 Community Meeting
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More control over myUMBC Content display
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Using tags to display targeted content
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Blog-style display options
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'Inter' font deployed on all Sites, replacing Avenir, Helvetica, Arial
Recent changes
Sites@UMBC
Summer 2020 Community Meeting
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Fundamental trainings/refresher for summer
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Support for content surround COVID-19 & Fall Planning
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Articles with recommendations for best practices
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Showing what you can do to advance your site
Coming soon...
Sites@UMBC
Summer 2020 Community Meeting
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Open Question and Answer
Sites@UMBC
Summer 2020 Community Meeting
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With our remaining time, what would you like to know more about?
But you said there would be a surprise!
Sites@UMBC
Summer 2020 Community Meeting
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We need to rename this platform because saying "Sites site" is very confusing.
We're going to host a naming contest for this platform.
Prizes TBD - we'll follow up with you.
Thank you for your participation.
Please look out for follow-up communications and feedback requests from the team. Your input will make our tools better.
Sites@UMBC
Summer 2020 Community Meeting
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Sites@UMBC Summer 2020 Community Meeting
By Bryan Barnes
Sites@UMBC Summer 2020 Community Meeting
Community meeting: June 11, 2020
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