Find Your SAS Sensei

sasensei.com/test/62

SAS Support

1971

Channels

Phone
Email
Web ticket
Dedicated Resource

Email

When emailing support@sas.com, it's helpful to use the following template (colon separated name value pairs)

Web Ticket

Will prepopulate items based on your profile: http://support.sas.com/ctx/supportform/createForm

SAS User Groups

1976

Types

Local
Regional
Global
- SUGI (SGF since 2007)
Forums
Conferences

Lex Jansen

https://www.lexjansen.com/

SAS-L

1986

Search the archives

Contains all emails since 1996

https://listserv.uga.edu/cgi-bin/wa?REPORT&z=4&1=SAS-L&L=SAS-L

First Ever SAS-L Post

source

SAS vs SPSS

"In the early 90's was the Great SAS vs SPSS War, when comments were being cross-posted to SAS-L and SPSSX-L."

F J Kelley

(listserv site manager)

Top 10 Contributors in 2017

Roger DeAngelis	1930
Joe Matise	377
Yinglin Wu	254
Rick Wicklin	148
Nat Wooding	146
Quentin McMullen	106
Arthur Tabachneck	97
Vincent Martin	79
Stanford Mwasongwe	77
Matt Kastin	74

A collection of presentations with more detailed historical stats is available here:

http://www.sascommunity.org/wiki/SAS-L_BOF

Approximate Posts

source: http://www.sascommunity.org/wiki/SAS-L_BOF

L-ROY

SAS Communities

2006

Content

Q&A discussions
Articles
Webinar

Usage in 2017

18,000 new topics
- 100,000 replies
- 80,000 topics overall
41,000 new members

Access to R&D

source

SAS Super Freqs

SAS Employees who are High Contributors

DanH_sas
Bruno_SAS
Madelyn_SAS
Vince_SAS
WarrenKuhfeld
FalkoSchulz
WendyCzika

OliviaWright
Cynthia_sas
Sam_SAS
Rick_SAS
CaseySmith
Sanjay_SAS
RandyMullis
Renato_sas

Super Users

https://communities.sas.com/t5/Getting-Started/The-SAS-Support-Communities-Super-Users-Program/tac-p/247222

these are the outliers – these people are crazy-active and usually respond first to most tech questions

Tom
RW9
Astounding
LinusH
Ksharp
KurtBremser
ballardw
SASKiwi
Reeza

2007

source

So Long, Farewell

http://www.sascommunity.org/planet/

Tip of the Day

https://communities.sas.com/t5/SAS-Tips-from-the-Community/bd-p/sastips

User Contribution Scores

(number of unique pages edited) + 2 * square root ((number of edits) - (number of unique pages edited))

2008

https://www.linkedin.com/groups/70702

Started by Paul Hawley on 13th March 2008.

Continued for many years by Phil Holland then subsequently:

Andrew Karp (late)
Andrew Howell
Nik Markovic

Biggest group (by far):

Other Groups

There are over 600+ SAS related groups (with "SAS" in their title and/or description)
- Very few (<50) are active / self sustaining
Almost all suffer from blog-broadcasting
- means discussion is very diluted
Increasingly reduced admin functionality following Microsoft buyout