Watch Dog
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Problem
Service health
Number
of services
Environment
Unaware of problems
Solution
- Monitor services every minute, every day.
- Alert on-call engineers when any service ! in desired state.
- Escalate unacknowledged alerts.
- Automate weekly on-call rotation
- Identify patterns of outages.
- Provide visibility to concerned parties.
Know when something breaks
Instant Alerts!
- Avoids nagging about same issue.
- Notifies only change of state.
Reports to prove your point
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Graphical reporting for a clean-cut overview.
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Keep track of your service's performance
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View historical data for your service in easy to understand reports.
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Identify repeating patterns of outages over time.
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Make data-driven decisions on improvements.
Ensure your alerts are always answered
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On-call schedule based alerting so everyone has time off.
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Configure 24 hour support model.
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Alert based on time of day. Alert India resources during India day time and US based resources during day time.
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Rotate on-call engineer on weekly or bi-weekly basis.
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Assign a backup on-call engineer.
Escalation and Rotation Policies
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Escalation rules, protects you against accidentally overlooked incidents.
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When an incident is triggered, watchdog first tries to contact the on-call engineer.
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Automatically escalate the alert to the back-up engineer, manager and so on.
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Specify as many escalation levels as you need, and the escalation delay is user adjustable.
Don’t need to worry about accidentally missing a critical alert.
Technology Stack
Contributors
Aakash Thakkar
Amar Mattey
Armando Soto
Harpreet Hira
Houston Harris
Sagar Dutta
Sonali Kalgaonkar
and
Help Us Move this Forward
Watch Dog
By Harpreet Hira
