Improving ServiceNow Adoption with CMS

Joël Lignier

Beyond ITSM

What is CMS?

Demo

Components CMS

  • Site
  • Layout
  • Theme
  • Pages
  • Content Blocks
  • iFrames

Tip 1: Use Existing Libraries

Fabric JS

Website

Bootstrap

Website

Demo

Tip 2: Customise the layout

Example

Tip 3: Beware the pitfalls

Prototype and JQuery

IFrame Resizing

Conclusion

Questions?

Increasing User Adoption with CMS

By Joel Lignier

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Increasing User Adoption with CMS

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