Egypt
The Pharaoh's Experience
@marcos_placona
marcos@twilio.com
It all started a week before our trip in 2013...
Papyrus
Not just a name
Actual & useful info
We have a URL
Our URL had a few questions...
- Food preferences or any allergies
- Drink preferences
- Choose our favourite animal
- Rabbit
- Swan
- Cow
Ahmed was already waiting for us at the airport ...
Our arrival in Egypt...
... he had a few bottles of icy-cold water
The hotel
There was a group of people waiting for us
They already had my wife's favourite drink in hand
Drinks
And unfortunately also my "choice"
our favourite animal?
The room
The towels had our names
And we got to keep 'em!!!
Brownie Points
Experience...
Cooked the food we like
Knew us by name
Ahmed was always there
Greeted us equally on the way in and out
Sent us a birthday cards for the second year in 2014
Thanks
A personalised experience is everything
The Pharaohs Experience
By Marcos Placona
