Case Information System (CIS) is a tool that monitors the progress of client requests and ongoing cases. It enables them to contact the firm’s staff around the world, view digital copies of documents as soon as they are received in the firm’s office, and receive automatic email notifications, which is optional, every time one of their cases is updated.
With Mossack Fonseca & Co.’s Online Payment System (OPS), the clients can monitor all of their outstanding or paid invoices with the portal’s complete account management system. It allows their clients to generate account statement with real-time information, pay their outstanding invoices online or by credit card, take advantage of the firm’s debit account application, and choose its batch payment option that facilitates bank transfers and cheques for settlement of invoices.
The Mossack Fonseca Group’s Electronic Delivery System, or EDS, can eliminate delays due to the air-mail service. It ensures the most rapid and secures delivery system for clients’ annual invoices and account statements. It also allows them to have more time to collect bills and send payments before deadlines.
The firm’s Online Work Request (OWR) can access documents easily and quickly, and all in one place. These documents include incumbency certificates, good standing certificates, reactivation of one or more companies, and order form.
A client portal is no longer considered an accessory to a firm, it is now a necessity. Different firms worldwide, along with Mossack Fonseca Group, have seen its great benefit and efficiency, which results to a better and strong relationship with their clients.