ID Agent

Who are we solving for

Who are we solving for

Compliance Officers

Product Category

• KYC
• ID Documents
• User Profile

Problem Statement

Problem Statement

• Vendor returns the wrong data and manual review has doubts
• An officer has to manually get a sample document, and the identifiers to match with the submitted user document
• In case of blurry or unreadable IDs, they might want to ask the document again
• For high risk users, we might want to ask for more IDs

What we are proposing

What we are proposing

An ID Agent that feels like an action based chat interface. It would open up with a list of actions:

• Show sample ID with identifiers
• Re-run ID verification check with a different vendor
• Ask to re-submit the same ID
• Ask for a different ID