Hawaii Information Consortium
e{hawaii.gov}
Hawaii Information Consortium
201 Merchant Street, Suite 1805
Honolulu, HI 96813
August 2, 2017
2017 Mid year review
e{hawaii.gov}
Hawaii Information Consortium
201 Merchant Street, Suite 1805
Honolulu, HI 96813
August 2, 2017
Overview
e{hawaii.gov}
Hawaii Information Consortium
201 Merchant Street, Suite 1805
Honolulu, HI 96813
August 2, 2017
PRIORITY LIST
e{hawaii.gov}
Hawaii Information Consortium
201 Merchant Street, Suite 1805
Honolulu, HI 96813
August 2, 2017
PRIORITY LIST
Month 01, 2017
Copyright © 2017, Hawaii Information Consortium
- Introduce the teams
- Brief overview of different approaches
- System demonstrations
- Other considerations
- Questions and next steps
Approaches to Payment Solutions
What we'll do today
Month 01, 2017
Copyright © 2017, Hawaii Information Consortium
- Burt Ramos, HIC General Manager
- Janet Pick, HIC Director of Portal Operations
- Tony Tran, HIC PMO Manager
- Judiciary team
APPROACHES TO PAYMENT SOLUTIONS
Introductions
Month 01, 2017
Copyright © 2017, Hawaii Information Consortium
- Various examples are being used today
- How payment processing works
- Judiciary Documents
- BARS Online Pay
- eTraffic Payments
- EUTF Pay
APPROACHES TO PAYMENT SOLUTIONS
Overview of Approaches
Month 01, 2017
Copyright © 2017, Hawaii Information Consortium
- Overview, payment methods and types
- Checkout screens
- Disbursements - paper checks vs ACH
- Transaction support - HIC Customer Service
- Post transaction reconciliation
APPROACHES TO PAYMENT SOLUTIONS
Payment Processing
Month 01, 2017
Copyright © 2017, Hawaii Information Consortium
- NIC securely processes $25b in government payments annually
- HIC securely processed $2b in 2016, and successfully disbursed 99% into the bank accounts of our government partners
- Credit cards and eChecks
APPROACHES TO PAYMENT SOLUTIONS
Overview
Month 01, 2017
Copyright © 2017, Hawaii Information Consortium
- Credit cards and eChecks
- Three (3) standardized checkout screens
- Screen #1 - Input payment information
- Screen #2 - Confirmation
- Screen #3 - Receipt
APPROACHES TO PAYMENT SOLUTIONS
Checkout Screens
Month 01, 2017
Copyright © 2017, Hawaii Information Consortium
- How it works
- Flexible depending on partner needs
- Standared schedule of disbursements
- Judiciary's accelerated eTraffic disbursements
- Verification process
APPROACHES TO PAYMENT SOLUTIONS
Disbursements
Month 01, 2017
Copyright © 2017, Hawaii Information Consortium
- How it works
- HIC Customer Support
- HIC Accounting and Partner Liaison
- Verification process
APPROACHES TO PAYMENT SOLUTIONS
Support & Reconciliation
Month 01, 2017
Copyright © 2017, Hawaii Information Consortium
- Deployed November 2016
- 2017 Q1 transactions = 804
- 2017 $ collected = $268,905
- 2017 average transaction = $334.46
- How the public interacts with the system
APPROACHES TO PAYMENT SOLUTIONS
EUTFPAY
Month 01, 2017
Copyright © 2017, Hawaii Information Consortium
- Deployed 2011
- Document ordering / eFiling
- How users interact with the system
APPROACHES TO PAYMENT SOLUTIONS
Judiciary Payments
Month 01, 2017
Copyright © 2017, Hawaii Information Consortium
- Deployed 2014
- 2016 transactions = 7,863
- 2016 $ collected = $2,137,637
- 2016 average transaction = $271.86
- How the public interacts with the system
APPROACHES TO PAYMENT SOLUTIONS
Boating Payments
Month 01, 2017
Copyright © 2017, Hawaii Information Consortium
- Deployed March 2013
- 2016 transactions = 50,406
- 2016 $ collected = $5,173,157
- 2016 average transaction = $102.63
- How the public interacts with the system
APPROACHES TO PAYMENT SOLUTIONS
e-Traffic
Month 01, 2017
Copyright © 2017, Hawaii Information Consortium
- Self Funded (Transaction Funded)
- $1.50 per transaction
- 2.5% credit card fee (this is a pass through)
- No annual maintenance cost
- Other options are available if you are interested
APPROACHES TO PAYMENT SOLUTIONS
Funding Model
Month 01, 2017
Copyright © 2017, Hawaii Information Consortium
- Can we use current Judiciary Electronic Payment SOW?
- Does an SOW amendment need to be written?
- Ongoing debate with the Portal Project Manager as to whether payment processing is "in scope"
APPROACHES TO PAYMENT SOLUTIONS
Other Considerations
Month 01, 2017
Copyright © 2017, Hawaii Information Consortium
- Questions from Judiciary team?
- Are there others that need to be in this conversation?
- Who is Judiciary primary point of contact?
- HIC will provide additional info as needed
- Written recap
APPROACHES TO PAYMENT SOLUTIONS
Questions and Next Steps
Copy of Judiciary - Payments 2017
By burt
Copy of Judiciary - Payments 2017
Hawaii State Judiciary - Approaches to payment solutions
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