Remote People Call

Managing Globally Distributed Teams

@recursivefunk

I have...

Story Time

@recursivefunk

Teams

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Remote Teams

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The Myth of

"Remote Friendly"

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We Know

• Security as an afterthought doesn't work
• Mobile-first is the prevailing wisdom

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Remote First

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Technology

• Invest in video - voice only is not enough
• Calendar invites, by default, should have remote connection links
• Timezone reminder widget

@recursivefunk

Good Habits

• Over-communicate
  • ​Not just repetition, but context
• Share timezone pain
• Do not cancel 1:1s with remote folks
  • ​​...seriously, don't do it
• ​​Around the room: remote folks first!
• Over-communicate

@recursivefunk

One Last Time...

@recursivefunk

Get Good at Async

• Write down everything, but only document what's important
  • Discussions (outcomes)
  • Questions/answers
• Full context
  • Links for expanding knowledge
• Record knowledge transfers
  • Great for on-boarding
• Frictionless access/discoverability

@recursivefunk

Cultural Norms

• Travel!
  • $
• Use public channels
  • Enforce!
• Consolidate public channels
• Context is King
  • ​Three "why?"s

@recursivefunk

Takeaways

• Teams are immutable
  • 1 new person = new team
  • 1 remote person = remote team
• Invest in tech to connect people
• Good habits
  • Overcommunicate
• Get good at async comms
• Cultural norms

@recursivefunk

Thanks!

(Don't forget to over-communicate)

@recursivefunk