Remote People Call

Managing Globally Distributed Teams

@recursivefunk

13 direct reports,

spread across 5 time zones,

operating under 1 mission.

with 4 different categories of work,

I have...

Story Time

@recursivefunk

Teams

@recursivefunk

They're Immutable

Remote Teams

One remote team member = a remote team

@recursivefunk

The Myth of

"Remote Friendly"

@recursivefunk

We Know

  • Security as an afterthought doesn't work
  • Mobile-first is the prevailing wisdom

@recursivefunk

Remote First

@recursivefunk

How?

Technology

  • Invest in video - voice only is not enough
  • Calendar invites, by default, should have remote connection links
  • Timezone reminder widget

@recursivefunk

Good Habits

  • Over-communicate
    • ​Not just repetition, but context
  • Share timezone pain
  • Do not cancel 1:1s with remote folks
    • ​​...seriously, don't do it
  • ​​Around the room: remote folks first!
  • Over-communicate

@recursivefunk

One Last Time...

Over-Communicate

@recursivefunk

Get Good at Async

  • Write down everything, but only document what's important
    • Discussions (outcomes)
    • Questions/answers
  • Full context
    • Links for expanding knowledge
  • Record knowledge transfers
    • Great for on-boarding
  • Frictionless access/discoverability

@recursivefunk

Cultural Norms

  • Travel!
    • $
  • Use public channels
    • Enforce!
  • Consolidate public channels
  • Context is King
    • Three "why?"s

@recursivefunk

Takeaways

  • Teams are immutable
    • 1 new person = new team
    • 1 remote person = remote team
  • Invest in tech to connect people
  • Good habits
    • Overcommunicate
  • Get good at async comms
  • Cultural norms

@recursivefunk

Thanks!

(Don't forget to over-communicate)

@recursivefunk

Managing Globally Distributed Teams

By Johnny Ray Austin

Managing Globally Distributed Teams

Managing globally distributed teams

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