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Russell Castagnaro PRO
Father of two delightfully unruly young women. Investment Steward at Bufficorn Ventures and Chief of Staff of SporkDAO, LCA Ex-Director of Digital Transformation at the Colorado Governor's Office of Information Technology.
Aloha
eGovernment Hawaii Style
15 years of eGov Hawaiian Style
Russell Castagnaro
President Hawaii Information Consortium, LLC
1999 to 2014
eGovernment in the Hawaii trenches
Prequel
1997
National Survey Identifies Hawaii as 49th
in the nation!
Research!
1998
1999
RFP Issued
- Modeled after 7 of the top 10 states
- Self-Funding mechanism for services
- No website development
2000
Contract Awarded to HIC
7 Applications
4 Partners
NIC Inc
NIC Inc
- Self-funded eGovernment Applications
- Hosting
- Upgrades
- Security
- Everything..
- Leverage work from other states
- Razor sharp focus on eGovernment
Hawaii Information Consortium, LLC
Wholly owned subsidiary of NIC Inc
Major Blockers
Successes
2001
17 Applications
6 Partners
Portal Launched
Blockers
Successes
2002
24 Applications
10 Partners
Major Win
SUCCESSES
3rd Place!
2004
27 Applications
10 Partners
Blockers
Successes
I was
hired :)
hired :)
Launch of HBE - 8 Awards and counting..
We launched single-sign on for services.
(token semi-decipherable technical diagram)
A New Portal
2006
39 Applications
13 Partners
Blockers
We still had partners who were not interested in
marketing services...
Which resulted in slower growth..
Still plenty of nay-Sayers..
No state CIO focused on IT decisions
Successes
Over $600 Million in transactions online
Migration from conventional media to electronic
2008
56 Applications
17 Partners
Blockers
Still many of the same old arguments... We persevered!
Successes
Old contract expired, new RFP and new contract awarded
Portal can offer CMS to partners!
eBench Warrants wins
Public safety is the real win!
2011
96 Applications
21 Partners
Blockers
Successes
The Bureau of Conveyances replaced its
ancient Land Records System!
Statewide Camping Reservations
An impressive portfolio of websites, not including all work OIMT on state department websites.
2013
Blockers
Why even mention them...
Successes
Statewide Template
HTTPS://WWW.YOUTUBE.COM/WATCH?V=U0ZRNLOVCM4
The portal was so new, we made a video to explain it
World's First
Procurement made simple!
Portal Site AWARDS
2014
Efile Adoption
eFile Avoided Costs
DCCA Adoption
BREG Avoided Costs
Lessons Learned
Start small and grow..
Its easier to refine and upgrade,
than design or purchase for the future
Marketing is a key strategy to driving
online adoption of services.
A CIO with resources to manage enterprise IT
is fundamental to continued success.
More services
↓
better reputation
↓
public trust in gov't
↓
more demand
↓
more efficiency
↓
better reputation
↓
public trust in gov't
↓
more demand
↓
more efficiency
All sites and services are Responsive HTML5
LessonS Learned
to turn them into eventual wins.
Lessons Learned
Successes are wins for our partners and the public.
-
eMarriage
-
HIePro
-
MEF
- HBE
- eRecording
- Notary
-
Portal
-
Mobile
What Next?
In-The-Works
- Vital Records Rewrite (December)
- Statewide Notification System (June)
- Medical Marijuana Licensing (January)
- Initial PVL Licensing
- Film Permits
- Online/ Kiosk Tax Voucher Payments
But wait.... May 1st we launched...
My.HI.GOV
Where do you want to go tomorrow?
Hawaii's Internet Portal Provider for the last 15 years.
Mahalo
Looking forward to the next 15 years
Russell Castagnaro
russell@ehawaii.gov
Aloha eGovernment Hawaii Style
Public eGovernment : eHawaii.gov
By Russell Castagnaro
Public eGovernment : eHawaii.gov
15 years of eGovernment in Hawaii
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