Myer Hospital

Process Improvement team

Sean K.
David M.
James L.

The Current process

Flowchart

Some Stats

183.6

AVG. CYCLE TIME

12.2

AVG. Daily Throughput

THe Bottlenecks

(Or why it takes 3 hours to get an x-ray)

DARK ROOM

X-Ray TechS
Paperwork

Darkroom

• There are multiple darkroom technicians
   
• Can process multiple x-rays at once

176.6

AVG. CYCLE TIME

13.6

AVG. Daily Throughput

(+11.4%)

(-3.8%)

X-Ray Techs

• Only required for one task
  • Perform the X-ray
     
• Removed X-ray techs from darkroom

153.4

AVG. CYCLE TIME

24.1

AVG. Daily Throughput

(+76.9%)

(-13.2%)

Paperwork

• Patient can fill in the form without assistance
  
  
• Removed X-Ray tech from activity

137.3

AVG. CYCLE TIME

29.8

AVG. Daily Throughput

(+23.8%)

(-10.5%)

So how did we do?

144% Increase in Throughput 

25% REDUCTION IN Cycle time

Our workflow