SMS Sales and Support

Nordstrom increases in-store sales by allowing customers to purchase goods by messaging a personal shopper.

Masked Phone Numbers tutorial (with code samples)

Estimated build time: 30 minutes

Nordstrom's NEXT service uses Twilio phone numbers to let salespeople text customers privately

NEXT uses Twilio MMS to improve the messaging shopping  experience

Twilio's API integrates with Nordstrom's billing system so customer can purchase conveniently over SMS

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SMS Sales & Support

By twilio

SMS Sales & Support

Nordstrom increases in-store sales by allowing customers to purchase goods by messaging a personal shopper.

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