WORDCAMP LOS ANGELES 2016
by Matt Cromwell
@learnwithmattc mattcromwell.com
givewp.com wordimpress.com
link: https://docs.google.com/spreadsheets/d/1HjQPpC1KQA-dku3VlHTVXksxYzmXYEObKgu8r21sreo/edit?usp=sharing
Head of Support at WordImpress.com
WordPress Community Consultant for Media Temple
By Matt Cromwell
Scaling Your Support Team is about data, reporting, and training.
Matt Cromwell is COO at Impress.org, makers of GiveWP -- the best way to fundraise online with WordPress.