@theMikeJang
![](https://s3.amazonaws.com/media-p.slid.es/uploads/631991/images/7321119/LaptopCC0.png)
![](https://s3.amazonaws.com/media-p.slid.es/uploads/631991/images/3716252/deepBreath.jpg)
![](https://s3.amazonaws.com/media-p.slid.es/uploads/631991/images/7423147/guy-2617866_1920.jpg)
![](https://s3.amazonaws.com/media-p.slid.es/uploads/631991/images/7321146/No_linux.png)
Getting the job
![](https://s3.amazonaws.com/media-p.slid.es/uploads/631991/images/7321160/hired.jpg)
@theMikeJang
https://slides.com/mike-1/when-linux-on-the-desktop
When Linux on the Desktop
is a second-class corporate citizen
And what you can do about it
https://slides.com/mike-1/when-linux-on-the-desktop
Online Copy
@theMikeJang
Documentarian
(aka Technical Writer)
-
Author (RHCE)
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Linux Annoyances for Geeks
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Linux user since 1999
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Lead Technical Writer, Forescout
![](https://s3.amazonaws.com/media-p.slid.es/uploads/631991/images/3706357/nerd.png)
CC0
@theMikeJang
https://slides.com/mike-1/when-linux-on-the-desktop
![](https://s3.amazonaws.com/media-p.slid.es/uploads/631991/images/10413721/Forescout_long-blueblack_CMYK-600px.jpg)
Background
![](https://s3.amazonaws.com/media-p.slid.es/uploads/631991/images/3706388/rhceBook.png)
![](https://s3.amazonaws.com/media-p.slid.es/uploads/631991/images/3706389/linuxAnnoyances.png)
![](https://s3.amazonaws.com/media-p.slid.es/uploads/631991/images/10413714/2022-Forescout_long-blueblack_CMYK.eps.png)
Audience
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Admins
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Developers
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Writers
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Testers (QA)
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Others
![](https://s3.amazonaws.com/media-p.slid.es/uploads/631991/images/3704620/audience-648476_1920.jpg)
@theMikeJang
https://slides.com/mike-1/when-linux-on-the-desktop
Geeks
Linux for All
Linux for Geeks
A Choice
![](https://s3.amazonaws.com/media-p.slid.es/uploads/631991/images/7441174/audience-828584_1920.jpg)
![](https://s3.amazonaws.com/media-p.slid.es/uploads/631991/images/7441266/LargeZoomMeeting.png)
Zoom.com
Linux for All
A Choice
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Avoid expensive software
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Training Required
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Risk of complaints
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Huge potential rewards
![](https://s3.amazonaws.com/media-p.slid.es/uploads/631991/images/7441174/audience-828584_1920.jpg)
Linux for Geeks
A Choice
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Minimal support
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No training
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High comfort level
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Increased productivity
![](https://s3.amazonaws.com/media-p.slid.es/uploads/631991/images/7441266/LargeZoomMeeting.png)
Zoom.com
Linux for Geeks
Linux as a choice
Linux is not for everyone
Linux users have expertise
@theMikeJang
https://slides.com/mike-1/when-linux-on-the-desktop
Linux users support each other
Why not Linux for Everyone
"The year of the Desktop"
Oh Heck
![](https://s3.amazonaws.com/media-p.slid.es/uploads/631991/images/7344952/Screenshot_from_2020-05-09_18-01-48.png)
We tinker
Linux errors create fear
Not everyone can handle this
@theMikeJang
But...
BSoD
![](https://s3.amazonaws.com/media-p.slid.es/uploads/631991/images/3716280/XP-bsod.png)
![](https://s3.amazonaws.com/media-p.slid.es/uploads/631991/images/3710205/BSOD_Windows_8.png)
Kernel Panic
![](https://s3.amazonaws.com/media-p.slid.es/uploads/631991/images/7416335/Kernel_Panic.png)
![](https://s3.amazonaws.com/media-p.slid.es/uploads/631991/images/7416362/Panic.png)
Choice
Linux for Geeks
@theMikeJang
When Linux on the Desktop
is a second-class corporate citizen
How to make Linux
acceptable in the corporate world
Advocating for
Linux
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Fear
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Policy
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Choice
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Self-service
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Customer Focus
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Community
@theMikeJang
https://slides.com/mike-1/when-linux-on-the-desktop
Advocating for
Linux
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Fear
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Choice
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Policy
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Support
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Customer Focus
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Community
Fear of Linux
![](https://s3.amazonaws.com/media-p.slid.es/uploads/631991/images/7297961/Board_of_Directors_of_the_Workman_s_Circle_Loan_Association__St._Paul__4419480016_.jpg)
![](https://s3.amazonaws.com/media-p.slid.es/uploads/631991/images/7297797/penguin-4871045_1280.png)
![](https://s3.amazonaws.com/media-p.slid.es/uploads/631991/images/5218781/The_Scream169.jpg)
@theMikeJang
Why Fear Linux
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Too technical
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It's free
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Not supported
@theMikeJang
https://slides.com/mike-1/when-linux-on-the-desktop
Fear: too technical
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Software
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Hardware
@theMikeJang
https://slides.com/mike-1/when-linux-on-the-desktop
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Drivers can be hard
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Software
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Drivers can be hard
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Linux-compatible hardware
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Ubuntu software center
Preconfigured systems
Response
RedHat
@theMikeJang
https://slides.com/mike-1/when-linux-on-the-desktop
Fear: it's free
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"It's a cancer!
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GPL
-
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"It's communist!"
![](https://s3.amazonaws.com/media-p.slid.es/uploads/631991/images/7320373/Steve_Ballmer_2014.jpg)
@theMikeJang
Fear, Uncertainty, Doubt
![](https://s3.amazonaws.com/media-p.slid.es/uploads/631991/images/7320373/Steve_Ballmer_2014.jpg)
Response
-
GPL
@theMikeJang
https://slides.com/mike-1/when-linux-on-the-desktop
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Licensing
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So what
Not Relevant
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Support operating systems?
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Community
![](https://s3.amazonaws.com/media-p.slid.es/uploads/631991/images/7320373/Steve_Ballmer_2014.jpg)
Response
@theMikeJang
-
Support
Response
-
Supporters:
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Google, IBM, Oracle, Amazon, even Microsoft
-
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Choose hardware with care
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Linux pre-installed
-
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Power of community
@theMikeJang
https://slides.com/mike-1/when-linux-on-the-desktop
corporate supported community
Advocating for
Linux
-
Fear
-
Choice
-
Policy
-
Support
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Customer Focus
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Community
Choice (Operating Systems)
![](https://s3.amazonaws.com/media-p.slid.es/uploads/631991/images/7297781/apple-3383931_1280.png)
![](https://s3.amazonaws.com/media-p.slid.es/uploads/631991/images/7297785/windows-310290_1280.png)
![](https://s3.amazonaws.com/media-p.slid.es/uploads/631991/images/7297797/penguin-4871045_1280.png)
@theMikeJang
Choice
![](https://s3.amazonaws.com/media-p.slid.es/uploads/631991/images/7320547/supermarket.jpg)
@theMikeJang
https://slides.com/mike-1/when-linux-on-the-desktop
![](https://s3.amazonaws.com/media-p.slid.es/uploads/631991/images/10413721/Forescout_long-blueblack_CMYK-600px.jpg)
Choice
![](https://s3.amazonaws.com/media-p.slid.es/uploads/631991/images/7297797/penguin-4871045_1280.png)
@theMikeJang
![](https://s3.amazonaws.com/media-p.slid.es/uploads/631991/images/7318597/RedHat.png)
![](https://s3.amazonaws.com/media-p.slid.es/uploads/631991/images/7318598/Ubuntu.jpg)
![](https://s3.amazonaws.com/media-p.slid.es/uploads/631991/images/7318600/Debian.png)
Anarchy?
![](https://s3.amazonaws.com/media-p.slid.es/uploads/631991/images/7318706/community.jpg)
Commonality
![](https://s3.amazonaws.com/media-p.slid.es/uploads/631991/images/10596960/Screenshot_from_2023-07-04_08-36-49.png)
Linux Choice
![](https://s3.amazonaws.com/media-p.slid.es/uploads/631991/images/7320553/jam-428094_1920.jpg)
@theMikeJang
https://slides.com/mike-1/when-linux-on-the-desktop
Choice (Hardware)
![](https://s3.amazonaws.com/media-p.slid.es/uploads/631991/images/7297781/apple-3383931_1280.png)
![](https://s3.amazonaws.com/media-p.slid.es/uploads/631991/images/7297797/penguin-4871045_1280.png)
@theMikeJang
Some Companies
Apple only
@theMikeJang
https://slides.com/mike-1/when-linux-on-the-desktop
Hardware for Linux
Reality: better hardware
Windows only
But costs are now comparable
Linux (Dell)
Compare Costs
As of 2 July 2023
![](https://s3.amazonaws.com/media-p.slid.es/uploads/631991/images/10591687/Screenshot_from_2023-07-02_07-15-50.png)
What about office suites?
Cost Difference
Google Cloud ~5% less than O365
Choice (hardware)
![](https://s3.amazonaws.com/media-p.slid.es/uploads/631991/images/7416376/UbuntuDesktopCertHW.png)
-> 139
-> 105
-> 113
-> 11
0
-> 460
-> 191
-> 139
-> 31
Choice (hardware)
![](https://s3.amazonaws.com/media-p.slid.es/uploads/631991/images/7457261/Screenshot_from_2020-06-11_14-27-41.png)
Choice (hardware)
![](https://s3.amazonaws.com/media-p.slid.es/uploads/631991/images/10591663/Screenshot_from_2023-07-02_06-59-45.png)
Advocating for
Linux
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Fear
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Choice
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Policy
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Support
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Customer Focus
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Community
Policy
![](https://s3.amazonaws.com/media-p.slid.es/uploads/631991/images/7297961/Board_of_Directors_of_the_Workman_s_Circle_Loan_Association__St._Paul__4419480016_.jpg)
![](https://s3.amazonaws.com/media-p.slid.es/uploads/631991/images/7297973/GovPolicy.png)
![](https://s3.amazonaws.com/media-p.slid.es/uploads/631991/images/7297999/offonagain.jpg)
@theMikeJang
Friends
@theMikeJang
https://slides.com/mike-1/when-linux-on-the-desktop
GitLab Policy
Apple and Linux
Condition
Linux self-support
@theMikeJang
https://slides.com/mike-1/when-linux-on-the-desktop
![](https://s3.amazonaws.com/media-p.slid.es/uploads/631991/images/5227287/shoes-1245920.jpg)
Empathy for Customers
Advocating for
Linux
-
Fear
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Choice
-
Policy
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Support
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Customer Focus
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Community
Support
![](https://s3.amazonaws.com/media-p.slid.es/uploads/631991/images/7302935/Free_vector_atom_by_markbartle-d7r1fr9.png)
Genius Bar
![](https://s3.amazonaws.com/media-p.slid.es/uploads/631991/images/7297785/windows-310290_1280.png)
@theMikeJang
https://slides.com/mike-1/when-linux-on-the-desktop
![](https://s3.amazonaws.com/media-p.slid.es/uploads/631991/images/7297797/penguin-4871045_1280.png)
Support Options
- Microsoft ? ($$$$)
- Apple / MacOS: $19/incident or $6000/year?!
- Linux
- Red Hat Workstation: $299/year
- Ubuntu: $25-$150/year
@theMikeJang
Not Needed?
Google Supports Linux
(internally)
-
Based on latest Debian Release
-
PXE Image
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Central Repositories
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Google Linux support with apt
Advocating for
Linux
-
Fear
-
Choice
-
Policy
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Support
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Customer Focus
-
Community
Customer Focus
![](https://s3.amazonaws.com/media-p.slid.es/uploads/631991/images/7316418/CloudOSLinux.png)
Linux on
93% of cloud systems
@theMikeJang
https://slides.com/mike-1/when-linux-on-the-desktop
Empathy
![](https://s3.amazonaws.com/media-p.slid.es/uploads/631991/images/5227287/shoes-1245920.jpg)
@theMikeJang
https://slides.com/mike-1/when-linux-on-the-desktop
Empathy
More helpful products
Linux on the Laptop
Linux deployed by Customers
![](https://s3.amazonaws.com/media-p.slid.es/uploads/631991/images/5227287/shoes-1245920.jpg)
Advocating for
Linux
-
Fear
-
Choice
-
Policy
-
Support
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Customer Focus
-
Community
Managing Community
![](https://s3.amazonaws.com/media-p.slid.es/uploads/631991/images/7318706/community.jpg)
-
Common Cause
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Knowledgable Users
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Willingness to Help
-
Do your Homework
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Code of Conduct
@theMikeJang
Lessons:
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Fear
-
IT is your friend
-
Support is expensive
-
Customer focus
-
Create a community
@theMikeJang
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Corporate backing
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Choice
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Commonality
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Policy
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Self-service
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Customer empathy
-
Common cause
Advocating for
Linux
Elevator Pitch
Customer Empathy
If Customers Deploy on Linux
Customers Want Linux Developers
Customer Focus
![](https://s3.amazonaws.com/media-p.slid.es/uploads/631991/images/7316418/CloudOSLinux.png)
Linux on
93% of cloud systems
@theMikeJang
https://slides.com/mike-1/when-linux-on-the-desktop
Thanks!
@theMikeJang
https://slides.com/mike-1/when-linux-on-the-desktop
https://slides.com/mike-1/when-linux-on-the-desktop
Online Copy
@theMikeJang
Thanks!
@theMikeJang
https://slides.com/mike-1/when-linux-on-the-desktop
Questions
When Linux on the Desktop (2023)
By Mike
When Linux on the Desktop (2023)
is a second-class corporate citizen
- 224