Ekaterina Orlova

Software developer /Accenture Norway

Angular Trainer @ Netology Russia

@cheerypick

Girl Geek

Common sense assumptions are nice

http://prettyinthepines.com/2015/12/christmas-jammie-party/

Hard to predict when they fail

Story time!

What is Min Bedrift 2.0?

  • Self-service solution for Telenor's corporate customers
  • 1  to 10000+ employees

(My Company)

Min Bedrift 1.0

  • Powerful and complicated

 

  • Created in 2007

 

  • Conservative: "I'll better call customer support"
  • 68,4% of log-ins by 2,2% active companies

Min Bedrift 2.0 

 

Workflow

Prototype

  • Axure -> Angular+NodeJS

 

 

  • Protect sensitive client data

 

  • Distributed team collaboration

Usability testing

sensible.com/rsme.html

Text

https://www.smashingmagazine.com/2015/12/simple-and-painless-mobile-user-testing/

http://usabilitygeek.com/usability-testing-mobile-applications/

Mobile

Usability testing

  • Development is expensive

  • Prototype early and often

  • Verify ideas: design iterations

  • Ask right people and ask right questions

  • "We are testing solution, not you"

Text

Evolution: front page

What we learned

(and keep learning)

Text

Text

Text

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Before: order history with filter slider

  • The filters are difficult to find

  • Users want the number or name of the subscription to be displayed in the order history list

Text

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After: order overview with fixed filters and expandable rows

Empty states

ngIf

ngIf

ngIf

ngIf

ngIf

ngIf

ngIf

ngIf

ngIf

ngIf

ngIf

Menu navigation

vs

Extensive search usage

 

Problem:

complex subscription detail page with "a lot of scrolling"

Concept: quick nav sticky component

+

Most of the users said the icons on the navigation made sense in relation to which part of the page they were referring to.

 

The shortcut navigation was not used by any of the participants. By some of the participants it was not noticed at all.

Component reuse FTW!

...if it is the right use case for the component

Tiles: 


"Intuitive and clean"


"That's quite awesome!"

 

"Easy to see what I have subscribed to, and what it costs"

 

Tiles: 

Administrator access rights

Granting access is complicated for multiple companies and accounts

Modal bubbles

Subtle optimistic spinners

+    live update where possible

Thank you!

@cheerypick

Mobile Era

By cherrypick

Mobile Era

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