Business Process Automation & AI ✨

Martin Malinda

Text

Frontend Developer > 10 years

Technical Co-Founder @ Herohero

Business Process Automation Specialist > 2 years

Currently building Otimo: "Save And Share Content You Truly Care About"

Business Process Automation

- Invoice generation

- Onboarding employees

- Salary calculation & sending

- Financial reports, cashflow...

"Meta" (similar to most companies)

- Hiring

- Office management

- ...

Business Process Automation

- Logistics

- Project management

- Metrics, dashboards, KPIs...

"Core" (unique, related to company purpose)

- ...

- Analytics / Feedback collection

Scenarios

Company size?

Product / Service specificity

Technical staff / non-technical staff

I know what I need / I don't know what I need

Levels of automation

Level 0

Level 1

Processes exist

Single source of truth

Level 2

Advanced platforms used

CRMs, HR, Infra...

Lot of automation focused on syncing

Airtable
single source of truth

Different enterprise systems syncing data between each other

Low Code / No Code

Cambrian Explosion

Whoever is stiff and inflexible
Is a disciple of death.
Whoever is soft and yielding
Is a disciple of life.

The hard and stiff will be broken.
The soft and supple will prevail.

Text

πŸ˜–

πŸ˜–

"Rigid" products prescribe solutions

"Organic" products adjust to your needs

AI is multi-purpose, it plays well with multi-purpose tools

AI

AI

AI

Airtable
single source of truth

AI

Task manager

CRM

Acquisition platform

Issue tracker

Booking platform

Smart DB

Single source of truth

API access

"On demand" UI

AI

Relational databases

Neural networks

AI

AI

AI

Master DB

Example 1:
Generative AI in Airtable

Example 2:
Workflows
(Zapier, Pipedream...)

Example 3:
Needle in the haystack

Example 4:
Talk to me in JSON
πŸ₯°

Self awareness πŸ§˜β€β™‚οΈ

Knowing what you want πŸ’ͺ

Versatility  / free-thinking / creativity 🎨

Well structured,
interconnected internal data
⚑

Experimentation 🧠

Thank you
(QA)

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By Martin Malinda

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